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I'm Leandra Pearson, a strategic UX/Product Designer with a multidisciplinary background in UX/UI, technical support, and systems thinking. I bring experience evaluating existing product experiences, identifying usability gaps, and translating complex workflows into intuitive, accessible interfaces. I thrive on collaborating with cross-functional teams to turn insights into tangible improvements that boost user satisfaction and product performance. I leverage design systems, user research, and data-informed iteration to drive measurable outcomes. Proficient with Figma and prototyping at all fidelity levels, I focus on aligning user needs with product goals and technical constraints to deliver scalable, readable, and delightful experiences.…I'm Leandra Pearson, a strategic UX/Product Designer with a multidisciplinary background in UX/UI, technical support, and systems thinking. I bring experience evaluating existing product experiences, identifying usability gaps, and translating complex workflows into intuitive, accessible interfaces. I thrive on collaborating with cross-functional teams to turn insights into tangible improvements that boost user satisfaction and product performance. I leverage design systems, user research, and data-informed iteration to drive measurable outcomes. Proficient with Figma and prototyping at all fidelity levels, I focus on aligning user needs with product goals and technical constraints to deliver scalable, readable, and delightful experiences.

Leandra Pearson

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I'm Leandra Pearson, a strategic UX/Product Designer with a multidisciplinary background in UX/UI, technical support, and systems thinking. I bring experience evaluating existing product experiences, identifying usability gaps, and translating complex workflows into intuitive, accessible interfaces. I thrive on collaborating with cross-functional teams to turn insights into tangible improvements that boost user satisfaction and product performance. I leverage design systems, user research, and data-informed iteration to drive measurable outcomes. Proficient with Figma and prototyping at all fidelity levels, I focus on aligning user needs with product goals and technical constraints to deliver scalable, readable, and delightful experiences.…I'm Leandra Pearson, a strategic UX/Product Designer with a multidisciplinary background in UX/UI, technical support, and systems thinking. I bring experience evaluating existing product experiences, identifying usability gaps, and translating complex workflows into intuitive, accessible interfaces. I thrive on collaborating with cross-functional teams to turn insights into tangible improvements that boost user satisfaction and product performance. I leverage design systems, user research, and data-informed iteration to drive measurable outcomes. Proficient with Figma and prototyping at all fidelity levels, I focus on aligning user needs with product goals and technical constraints to deliver scalable, readable, and delightful experiences.

Available to hire

I’m Leandra Pearson, a strategic UX/Product Designer with a multidisciplinary background in UX/UI, technical support, and systems thinking. I bring experience evaluating existing product experiences, identifying usability gaps, and translating complex workflows into intuitive, accessible interfaces. I thrive on collaborating with cross-functional teams to turn insights into tangible improvements that boost user satisfaction and product performance.

I leverage design systems, user research, and data-informed iteration to drive measurable outcomes. Proficient with Figma and prototyping at all fidelity levels, I focus on aligning user needs with product goals and technical constraints to deliver scalable, readable, and delightful experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Product Support Specialist at The Home Depot

April 1, 2025 - Present

Evaluated recurring system issues and user friction points, identifying patterns that informed UX and workflow improvements, increasing internal performance by 25%. Translated user feedback and observed behaviors into actionable insights, improving tool usability and reducing operational downtime. Managed end-to-end issue workflows, collaborating cross-functionally with engineering and support teams to improve resolution efficiency by 30%. Documented findings and process improvements to support scalability and clear communication across teams.

Lead UX/UI Design Apprentice at The Spectral Theory

April 1, 2025 - September 1, 2025

Led end-to-end design of a multi-role product experience, defining user flows and interaction patterns across parents, educators, and caregivers. Designed and prototyped high-fidelity solutions that reduced onboarding friction by 40% through clarity-driven UX and accessibility improvements. Applied evaluative thinking and user feedback to iterate on workflows, increasing engagement by 30%. Collaborated with stakeholders to align user needs, product goals, and technical considerations. Contributed to scalable design patterns to maintain consistency across complex user journeys.