Available to hire
I’m a practical and friendly professional with a strong technical mindset and hands-on experience across retail, care, teaching and IT support. I enjoy building productive relationships in teams and delivering high levels of service, while quickly adapting to new tools and processes to meet customer needs.
I am self-motivated, reliable and solution-focused, bringing a proactive approach to problem solving and a passion for continuous learning. My diverse background enables me to collaborate across sectors and contribute to projects with a positive, can-do attitude.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Warehouse Operative at Marks & Spencer’s
August 1, 2019 - December 31, 2019Packed goods securely into boxes, used bubble wrap and packing materials, performed order picking and loading, utilized handheld scanners, labelled and prepared shipments, assisted with stock replenishments and transfers, and maintained a clean, safe workspace.
Support Worker / Care Assistant at West Lodge Care Home
September 1, 2019 - December 31, 2019Provided personal care, mobility assistance, medication administration, health monitoring, nutritional support, and daily living tasks; offered emotional support, safeguarding, and companionship to residents with diverse needs.
ESL Teaching Assistant & Tutor at First Leap
January 1, 2019 - August 31, 2019Created lesson plans aligned with objectives, assessed students, adapted teaching to different styles, marked assessments, and facilitated engaging activities in both UK and China contexts.
Food & Beverage Assistant at Eastwood Hall
May 1, 2018 - December 31, 2018Greeted customers, served tables, assisted with bar duties, kitchen prep, room cleaning, and general venue support.
Assistant Shop Manager at H-Bar Gaming / Greek Retreat
January 1, 2015 - March 31, 2020Creative designer for visual merchandising, updated website and social media, planned events, managed AV, hosted tournaments, and oversaw stock and customer service.
Volunteer Support Worker at Queenwood Residential Care Home
January 1, 2017 - September 30, 2017Supported residents and staff, assisted with personal care, provided companionship, and contributed to daily activities and routines.
Volunteer at My Sight Charity Shop
April 1, 2015 - December 31, 2017Customer service, cash handling, stock management and shop maintenance; liaised with head office to coordinate donations and sales.
Education
Forensic science & criminology at Derby University
September 1, 2024 - June 30, 2025City and Guilds Level 2 IT Systems Support (including Enterprise Programme) at Intec
January 1, 2018 - March 31, 2018City and Guilds Entry Level 3 Employability Skills / Extended Certificate in Employability Skills at Chesterfield College
July 1, 2018 - August 31, 2018NCFE Level 1 Money Management at Chesterfield College
July 1, 2018 - August 31, 2018NCFE Level 1 Occupational Studies in the Workplace at Chesterfield College
July 1, 2018 - August 31, 2018The Prince’s Trust Team Programme at The Prince’s Trust
September 1, 2017 - December 31, 2017Animal Care BTEC Level 1 at NCN Basford Hall Nottingham
January 1, 2014 - December 31, 2015BTEC Level 3 Networking and System Support at Central College Nottingham
January 1, 2012 - December 31, 2014City & Guilds IT System Support Level 1 & 2 at South Notts College Nottingham
January 1, 2011 - December 31, 2012Bronze Duke of Edinburgh Award at Duke of Edinburgh / Air Cadets
January 1, 2009 - December 31, 2015NCFE English Level 1 & 2; NCFE Maths Level 1 & 2; NCFE Art Level 1 & 2; NCFE Music Technologies Level 1 & 2 at Stone Soup Nottingham
January 1, 2009 - December 31, 2011GCSEs - English, Maths, Science, Art & Design, IT, History, Geography, Religious Studies, Languages at Fernwood CGCse comprehensive School
September 1, 2007 - June 30, 2011Qualifications
Care Certificate – Health Education, Skills for Care and Health
January 11, 2030 - June 9, 2026TEFL Training (First Leap) - 160 hours
January 1, 2019 - August 31, 2019City and Guilds Level 2 IT Systems Support (including Enterprise Programme)
January 1, 2018 - March 31, 2018The Prince’s Trust Team Programme
September 1, 2017 - December 31, 2017Animal Care BTEC Level 1
January 1, 2014 - December 31, 2015BTEC Level 3 Networking and System Support
January 1, 2012 - December 31, 2014City & Guilds IT System Support Level 1 & 2
January 1, 2011 - December 31, 2012Bronze Duke of Edinburgh Award
January 1, 2009 - December 31, 2015NCFE English Level 1 & 2; NCFE Maths Level 1 & 2; NCFE Art Level 1 & 2; NCFE Music Technologies Level 1 & 2
January 1, 2009 - December 31, 2011GCSEs - English, Maths, Science, Art & Design, IT, History, Geography, Religious Studies, Languages
September 1, 2007 - June 30, 2011Industry Experience
Healthcare, Retail, Education, Software & Internet, Travel & Hospitality, Professional Services
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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