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I’m a UX designer transitioning from luxury retail and private healthcare, where understanding people, anticipating their needs, and delivering thoughtful, personalised experiences have been central to my work. Now I apply these same principles to creating intuitive user-centred digital products. I focus on user research, clear information architecture, and iterative prototyping to turn insights into engaging experiences—always aiming for seamless journeys that feel personal and intuitive to the people using them.…I’m a UX designer transitioning from luxury retail and private healthcare, where understanding people, anticipating their needs, and delivering thoughtful, personalised experiences have been central to my work. Now I apply these same principles to creating intuitive user-centred digital products. I focus on user research, clear information architecture, and iterative prototyping to turn insights into engaging experiences—always aiming for seamless journeys that feel personal and intuitive to the people using them.

Lina Otaigbe-Jarvis

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I’m a UX designer transitioning from luxury retail and private healthcare, where understanding people, anticipating their needs, and delivering thoughtful, personalised experiences have been central to my work. Now I apply these same principles to creating intuitive user-centred digital products. I focus on user research, clear information architecture, and iterative prototyping to turn insights into engaging experiences—always aiming for seamless journeys that feel personal and intuitive to the people using them.…I’m a UX designer transitioning from luxury retail and private healthcare, where understanding people, anticipating their needs, and delivering thoughtful, personalised experiences have been central to my work. Now I apply these same principles to creating intuitive user-centred digital products. I focus on user research, clear information architecture, and iterative prototyping to turn insights into engaging experiences—always aiming for seamless journeys that feel personal and intuitive to the people using them.

Available to hire

I’m a UX designer transitioning from luxury retail and private healthcare, where understanding people, anticipating their needs, and delivering thoughtful, personalised experiences have been central to my work. Now I apply these same principles to creating intuitive user-centred digital products.

I focus on user research, clear information architecture, and iterative prototyping to turn insights into engaging experiences—always aiming for seamless journeys that feel personal and intuitive to the people using them.

Skills

Figma

Prototype

Web Design

Experience Level

Figma

Expert

Prototype

Expert

Web Design

Expert

Language

English

Fluent

Work Experience

Self-initiated Projects at Figma

January 1, 2025 - Present

Self-initiated projects exploring UX design practices using Figma; building a portfolio and refining design processes.

Client Relations Coordinator at Preventicum Preventative Health Clinic

January 1, 2023 - Present

Anticipating client needs before they are expressed and ensuring a seamless client journey. Managing high-quality service expectations and tailoring the experience according to individual client requirements. Contributing to the organisation’s CRM platform development by evaluating new features and providing end-user feedback to improve usability and day-to-day workflows.

Client Relations Coordinator at Preventicum – Concierge Preventive Health Clinic

January 1, 2023 - Present

Anticipating client needs, ensuring seamless touchpoints in the client journey, managing white-glove service expectations with discretion and attention to detail.

Assistant Property Manager (temp.) at Oliver Burn Residential

January 1, 2021 - April 1, 2021

Senior Medical Secretary at Harley Street Specialist Hospital

January 1, 2021 - January 1, 2023

Supported clinical teams with scheduling, correspondence and administrative tasks.

Makeup Artist at MAC Cosmetics & Freelance

January 1, 2018 - January 1, 2020

Led 1:1 discovery sessions with clients, translating goals into visually cohesive outcomes; balanced aesthetic goals with functional constraints; iterative looks based on feedback.