Linda Rákosi-Gál

Available to hire

I am a customer-oriented professional with several years of experience in content moderation, customer service, AI training and data annotation.

About

I am a customer-oriented professional with several years of experience in content moderation, customer service, AI training and data annotation. I thrive under pressure, learn quickly, and enjoy solving complex issues while keeping a positive mindset.

  • 11 years' experience
  • Joined January 2026

Languages

  • FrenchAdvanced
  • EnglishAdvanced
  • HungarianFluent

Industry experience

  • Professional Services
  • Software & Internet
  • Media & Entertainment

More experts in Budapest, Hungary

Work experience· 7 roles

Content Moderator (Social Media) · Cognizant Technology Solutions Hungary Kft., BudapestNov 2016 – Jun 2025 · 8 yrs 8 mos

Resolved cases and tickets in the queuing system to identify and mitigate content moderation and customer support issues; reviewed content against platform policies for compliance; monitored global events and online trends; collaborated with partner teams to support manual sweeps of harmful content during major incidents and real-world crises.

Customer Service Representative · Thermo Fisher Scientific – Life Technologies Magyarország Kft., BudapestMar 2016 – May 2016 · 3 mos

Processed orders; managed incoming emails; coordinated with other departments within the company to ensure smooth operations.

Sales Manager · Liezbeth Kft., BudapestAug 2015 – Feb 2016 · 7 mos

Promoted and sold the company’s products; developed and managed business relationships; understood customer needs; maintained contact with existing clients; negotiated sales, prices, contracts and payments; performed daily administration, invoicing, reporting; organized transport; participated in the procurement process.

Service Desk Agent · Unisys Magyarország Kft., BudapestNov 2014 – Jun 2015 · 8 mos
Junior AR Accountant · KLM Royal Dutch Airlines, Air France – KLM Financial Shared Service Center BudapestAug 2013 – Nov 2014 · 1 yr 4 mos
Customer Service Representative (E-commerce) · Transcom Hungary Kft., BudapestMar 2013 – Jul 2013 · 5 mos
Customer Care Specialist · Avis Budget Group BSC Kft., BudapestJun 2012 – Sep 2012 · 4 mos

Education

BA in International Business Economics (in French language) – Specialization of International Business Communication (Not finished) · Budapest Business School, College of International Management and Business2009 – 2012
French - Hungarian Bilingual Grammar School · Mikszáth Kálmán Grammar School, Pásztó2004 – 2009

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