I am a corporate communications specialist with 8+ years’ experience in corporate change management, social-media strategy and brand campaigns within the oil and gas sector. I design and execute multi-channel campaigns, manage online communities, drive real-time social listening, and ensure brand-voice consistency across paid, earned, and owned channels. I excel in crisis-response, stakeholder engagement and delivering measurable growth in social media outreach. I thrive in cross-functional teams, translating business goals into compelling digital narratives, and guiding brand voice through periods of change and transition while maintaining reputation and trust.

Phillipa Onukwu

I am a corporate communications specialist with 8+ years’ experience in corporate change management, social-media strategy and brand campaigns within the oil and gas sector. I design and execute multi-channel campaigns, manage online communities, drive real-time social listening, and ensure brand-voice consistency across paid, earned, and owned channels. I excel in crisis-response, stakeholder engagement and delivering measurable growth in social media outreach. I thrive in cross-functional teams, translating business goals into compelling digital narratives, and guiding brand voice through periods of change and transition while maintaining reputation and trust.

Available to hire

I am a corporate communications specialist with 8+ years’ experience in corporate change management, social-media strategy and brand campaigns within the oil and gas sector. I design and execute multi-channel campaigns, manage online communities, drive real-time social listening, and ensure brand-voice consistency across paid, earned, and owned channels.

I excel in crisis-response, stakeholder engagement and delivering measurable growth in social media outreach. I thrive in cross-functional teams, translating business goals into compelling digital narratives, and guiding brand voice through periods of change and transition while maintaining reputation and trust.

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Language

English
Fluent

Work Experience

Communications Adviser (Digital, Brand & Campaign) – Acting Role at Renaissance Africa Energy Company Limited
May 1, 2025 - Present
Developed and executed a comprehensive social media strategy across Renaissance’s digital platforms (LinkedIn, Instagram, Facebook, X, YouTube), aligning content with corporate objectives, reputation management priorities, and stakeholder expectations. Served as the brand voice and digital spokesperson, ensured consistency in tone and visual identity, led content ideation and publishing, created thought leadership visuals, and implemented real-time social listening to inform strategy and risk management. Provided analytics and performance reporting to leadership; collaborated with internal stakeholders to deliver integrated campaigns and sustainability messaging.
Change Communications Advisor, Real Estate at The Shell Petroleum Development Company (SPDC)
October 1, 2018 - January 1, 2025
Optimized Real Estate contents across SPDC (Renaissance) digital channels, growing active engagement by 40% YoY; developed editorial calendars, content pillars and visual assets; supported multi-phase Return to Workplace campaigns; partnered with IT and Change teams to pilot Condeco Desk-Booking Tool with 100% adoption within first month; monitored sentiment during relocations; drafted real-time response templates; ensured brand voice guidelines and localised messaging for 10+ assets and field offices.
Customer Service Analyst at The Shell Petroleum Development Company (SPDC)
August 1, 2015 - October 1, 2018
Managed customer-facing digital helpdesk requests; tracked 50+ service tickets daily, publishing monthly dashboards on SLAs and satisfaction scores. Designed and delivered bi-monthly training webinars for Facility Managers on digital service tools and communication best practices. Instituted a feedback-loop mechanism via social listening within internal groups to capture pain-points and refine service messaging. Developed strong client relationships and consistently exceeded service expectations.
Marketing Deputy Manager at Red Planet Marketing
November 1, 2013 - September 1, 2014
Developed social-media content plans and managed corporate LinkedIn and Facebook pages; increased follower base by 25% in six months. Coordinated trade-show digital activations (live-tweeting, Instagram Stories), generating 1,500+ impressions per event. Collaborated with clients on brand-voice guidelines and campaign compliance, ensuring all posts met brand standards and regulatory requirements.

Education

Master of Arts (MA) in International Relations at Liverpool Hope University
January 1, 2013 - January 1, 2015
Bachelor of Science in Social and Philosophical Foundations of Education at University of Benin
January 1, 2006 - January 1, 2010
Diploma in Law at University of Benin
January 1, 2005 - January 1, 2006

Qualifications

Project Management Professional (PMP)
January 11, 2030 - February 5, 2026
Strategic Communication & Crisis Management
January 11, 2030 - February 5, 2026
Associate Member of the Nigeria Institute of Public Relations (ANIPR)
January 11, 2030 - February 5, 2026
Member Chartered Institute of Public Relations (United Kingdom)
January 11, 2030 - February 5, 2026

Industry Experience

Energy & Utilities, Professional Services, Media & Entertainment, Real Estate & Construction