Olivia Pedone
Hi, I’m Olivia Pedone. I’m a hospitality-driven student currently pursuing studies at Bowling Green State University with a proven track record delivering exceptional guest experiences in fast‑paced settings.
About
Hi, I’m Olivia Pedone. I’m a hospitality-driven student currently pursuing studies at Bowling Green State University with a proven track record delivering exceptional guest experiences in fast‑paced settings. I’m known for clear communication, leadership, and a calm, adaptable approach under pressure, and I thrive in team‑oriented environments where service excellence is the goal.
I enjoy combining organization, continuous learning, and creative growth to support outstanding service and operations. I’m motivated to expand my skills beyond frontline roles, focusing on teamwork, process improvement, and design-minded thinking to enhance guest experiences and operational efficiency.
- 4 years' experience
- Joined April 2026
Languages
- EnglishFluent
- KoreanBeginner
Industry experience
- Travel & Hospitality
- Professional Services
- Retail
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Work experience
Delivered accurate, high-quality orders efficiently on the digital make line while maintaining exceptional service standards.
Served as the first point of contact, creating a welcoming and friendly environment for all guests. Maintained deep knowledge of menu offerings and daily specials; supported front-of-house operations and guest service during high-volume hours.
Prepared and served food items quickly and courteously in a busy summer setting. Monitored inventory and maintained orderly concession area; ensured safety of young patrons during activities.
Education
Certifications and awards
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