Available to hire
I am a motivated creative designer currently pursuing a master’s degree in Human-Computer Interaction and Design. I have solid experience in customer service, administration, and branding design and management
Experience Level
Language
English
Fluent
Tagalog
Advanced
Work Experience
Online Store Manager at Astro Tile Newcastle
December 31, 2023 - September 13, 2025Managed all aspects of the online store, including inventory, pricing, and order fulfillment; created and edited product photography for web publication and promotional content; managed Facebook and Instagram social media platforms.
E-commerce Manager at AZANATEK LTD
December 31, 2020 - September 13, 2025Carried out diverse roles including Virtual Administrative Assistant, Social Media Branding & Management, graphic design and e-commerce management.
Administrative Support / Project Coordinator at IBM Philippines
December 31, 2016 - September 13, 2025Performed various roles including Administrative Support and Project Coordinator for RFS; SME for Bid Support Specialist; trained new team members on IBM CN D processes; ensured contract compliance and helped with knowledge transfer during IBM Brazil transition.
Technical Support at Convergys Inc.
December 31, 2011 - September 13, 2025Provided technical support via inbound calls; resolved product/service issues; managed service tickets; communicated outage resolutions; maintained customer records; documented interactions.
Education
Master’s in Human-Computer Interaction and Design at Aalto University
August 1, 2025 - July 31, 2026Qualifications
IBM Excellence Award
November 1, 2015 - September 13, 2025IBM Pillar Award
November 1, 2013 - September 13, 2025Industry Experience
Software & Internet, Professional Services, Education, Retail, Media & Entertainment
Experience Level
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