I am a seasoned professional with over 10 years of experience in premium customer service and hospitality. My background in contemporary art allows me to engage in creative discussions and deliver personalized customer experiences through original artwork.

Lois Day

I am a seasoned professional with over 10 years of experience in premium customer service and hospitality. My background in contemporary art allows me to engage in creative discussions and deliver personalized customer experiences through original artwork.

Available to hire

I am a seasoned professional with over 10 years of experience in premium customer service and hospitality. My background in contemporary art allows me to engage in creative discussions and deliver personalized customer experiences through original artwork.

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Language

English
Fluent

Work Experience

Barista & Service Assistant at The Tin Roof Café & Bakery
May 1, 2024 - February 28, 2026
Training new baristas and coordinating staff schedules. Ensuring high standards in customer service while promoting a welcoming atmosphere for customers.
Freelance Illustrator & Fine Artist at Self-Employed
January 1, 2020 - Present
Managing projects from initial consultation through to final artwork, ensuring personalised client experience. Engaging with commercial clients to understand their vision and translating it into compelling artwork that attracts customer engagement.

Education

Diploma of Higher Education Fine Art at University of the Arts London (UAL)
January 1, 2019 - January 1, 2021
Creative Design Diploma, General Art & Design at South Essex College
January 1, 2018 - December 31, 2018
Level 3 Diploma Canine Nutrition at iPET Network
January 11, 2030 - August 1, 2026
Diploma of Higher Education Fine Art at University of Arts London (UAL), Southend-on-Sea
January 1, 2018 - January 1, 2020
Certificate in Graphic Design, General Art at South Essex College, Southend-on-Sea
January 1, 2017 - January 1, 2018
Level 3 Diploma Canine Nutrition at iPET Network
January 11, 2030 - August 1, 2026

Qualifications

Certificate in Food Safety L1 & L2
January 11, 2030 - August 1, 2026
Certificate in Customer Service L1 & L2
January 11, 2030 - August 1, 2026
Certificates in Food Safety Level 1 & 2
January 11, 2030 - August 1, 2026
Customer Service Level 1 & 2
January 11, 2030 - August 1, 2026
Health & Safety at Work
January 11, 2030 - August 1, 2026

Industry Experience

Education, Retail