Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

A highly motivated and results-driven professional with experience in contract and relationship management within the social housing sector. My ability to work collaboratively with diverse stakeholders, including NGOs, Iwi and Māori providers, and government agencies, has allowed me to drive impactful outcomes for vulnerable populations. Known for my analytical thinking, problem-solving abilities, and passion for continuous improvement, I thrive in dynamic environments where I can contribute to both operational and strategic goals. Committed to delivering high-quality work with integrity, I am eager to bring my skills and experience to a role where I can make a meaningful difference.…A highly motivated and results-driven professional with experience in contract and relationship management within the social housing sector. My ability to work collaboratively with diverse stakeholders, including NGOs, Iwi and Māori providers, and government agencies, has allowed me to drive impactful outcomes for vulnerable populations. Known for my analytical thinking, problem-solving abilities, and passion for continuous improvement, I thrive in dynamic environments where I can contribute to both operational and strategic goals. Committed to delivering high-quality work with integrity, I am eager to bring my skills and experience to a role where I can make a meaningful difference.

Laila Farah

Assistant Editor, Writer, Social Media Freelancer, +7





A highly motivated and results-driven professional with experience in contract and relationship management within the social housing sector. My ability to work collaboratively with diverse stakeholders, including NGOs, Iwi and Māori providers, and government agencies, has allowed me to drive impactful outcomes for vulnerable populations. Known for my analytical thinking, problem-solving abilities, and passion for continuous improvement, I thrive in dynamic environments where I can contribute to both operational and strategic goals. Committed to delivering high-quality work with integrity, I am eager to bring my skills and experience to a role where I can make a meaningful difference.…A highly motivated and results-driven professional with experience in contract and relationship management within the social housing sector. My ability to work collaboratively with diverse stakeholders, including NGOs, Iwi and Māori providers, and government agencies, has allowed me to drive impactful outcomes for vulnerable populations. Known for my analytical thinking, problem-solving abilities, and passion for continuous improvement, I thrive in dynamic environments where I can contribute to both operational and strategic goals. Committed to delivering high-quality work with integrity, I am eager to bring my skills and experience to a role where I can make a meaningful difference.

Available to hire

A highly motivated and results-driven professional with experience in contract and relationship management within the social housing sector. My ability to work collaboratively with diverse stakeholders, including NGOs, Iwi and Māori providers, and government agencies, has allowed me to drive impactful outcomes for vulnerable populations. Known for my analytical thinking, problem-solving abilities, and passion for continuous improvement, I thrive in dynamic environments where I can contribute to both operational and strategic goals. Committed to delivering high-quality work with integrity, I am eager to bring my skills and experience to a role where I can make a meaningful difference.

Skills

Leadership

Experience Level

Leadership

Expert

Language

English

Fluent

Work Experience

Contract Management Advisor at Ministry for Housing and Urban Development

May 1, 2023 - Present

Successfully managing Social Housing and Direct Leasing contracts for regional and national providers, valued at approximately $8 million. Managing three of the Ministry’s Strategic Partners for Social Housing. Proactively provided high-quality advice and analysis on various initiatives, ensuring alignment with organizational goals and strategic objectives. Built and nurtured strong relationships with Iwi, Social Housing Providers, and stakeholders at all levels, including governance and senior executives, to co-design and deliver housing solutions that meet local needs and align with HUD’s strategic objectives. Expertly negotiated resourcing costs for the organization and stakeholders, leveraging market data for cost-effective agreements. Proactively identified significant issues and potential risks, providing practical recommendations to mitigate impact and improve project outcomes. Developed an understanding of the public and private housing market to support decision-making in

Graduate Business Support at Ministry for Ethnic Communities (seconded to Inland Revenue)

May 1, 2023 - September 14, 2025

Conducted comprehensive reviews of operational data and stakeholder feedback to identify areas for improvement, recommending and implementing process optimizations. Contributed to research initiatives focusing on technological trends and best practices to support design and development of key projects. Ensured information and knowledge sharing within business groups is accurate and aligns with Inland Revenue’s plan and policies. Fully understood business needs through knowledge of the organization’s technical and cultural environment, business objectives, and promotion of best practices. Generated purchase orders for the Commercial Services and Strategic Property, and Finance Services teams. Health, Safety, and Wellbeing representative responsible for maintaining a safe working environment. Promoted continuous improvement to systems, technology, processes, and procedures to enhance service delivery.

Contract Management Advisor at Ministry for Housing and Urban Development

May 1, 2023 - Present

Contract Management Advisor responsible for social housing and direct leasing contracts with regional and national providers (valued at ~$8M). Managed three of the Ministry's Strategic Partners for Social Housing. Provided high-quality advice and analysis, aligned with organizational goals. Built and nurtured relationships with Iwi, Social Housing Providers, and stakeholders at governance and senior executive levels to co-design housing solutions that meet local needs and HUD's strategic objectives. Negotiated resourcing costs leveraging market data for cost-effective agreements. Identified significant issues and risks with practical recommendations. Maintained understanding of public/private housing markets to support regional decision-making. Led external stakeholder training on company systems and tools. Mentored junior staff to ensure successful delivery of contract management tasks.

Graduate Business Support at Ministry for Ethnic Communities (seconded to Inland Revenue)

May 1, 2023 - September 14, 2025

Conducted reviews of operational data and stakeholder feedback to identify improvements and implemented process optimizations. Contributed to research on technological trends to support project design and development. Ensured information sharing aligned with Inland Revenue plans and policies. Developed understanding of the organization's technical and cultural environment to promote best practices. Generated purchase orders for Commercial Services, Strategic Property, and Finance Services. Served as Health, Safety, and Wellbeing representative, maintaining a safe working environment. Promoted continuous improvement across systems, technology, processes, and procedures to improve service delivery.