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I am a Communications Specialist with over six years of experience in government, translation, and financial services. I thrive in fast-paced environments and enjoy turning complex information into clear, accessible writing. I have edited ministerial correspondence for senior officials, including the Deputy Minister and Chief Operating Officer for Service Canada, and supported policy and communications at Employment and Social Development Canada. I also contributed to bilingual guidelines and ministerial templates to ensure consistency and compliance. I am passionate about translation and editing, with strong project management and cross-functional collaboration skills. I excel at French-English translation and content localization, maintain translation memories and terminology databases, and continually seek opportunities to improve messaging for diverse audiences.…I am a Communications Specialist with over six years of experience in government, translation, and financial services. I thrive in fast-paced environments and enjoy turning complex information into clear, accessible writing. I have edited ministerial correspondence for senior officials, including the Deputy Minister and Chief Operating Officer for Service Canada, and supported policy and communications at Employment and Social Development Canada. I also contributed to bilingual guidelines and ministerial templates to ensure consistency and compliance. I am passionate about translation and editing, with strong project management and cross-functional collaboration skills. I excel at French-English translation and content localization, maintain translation memories and terminology databases, and continually seek opportunities to improve messaging for diverse audiences.

LAURENCE-OLIVIER LAMONTAGNE

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I am a Communications Specialist with over six years of experience in government, translation, and financial services. I thrive in fast-paced environments and enjoy turning complex information into clear, accessible writing. I have edited ministerial correspondence for senior officials, including the Deputy Minister and Chief Operating Officer for Service Canada, and supported policy and communications at Employment and Social Development Canada. I also contributed to bilingual guidelines and ministerial templates to ensure consistency and compliance. I am passionate about translation and editing, with strong project management and cross-functional collaboration skills. I excel at French-English translation and content localization, maintain translation memories and terminology databases, and continually seek opportunities to improve messaging for diverse audiences.…I am a Communications Specialist with over six years of experience in government, translation, and financial services. I thrive in fast-paced environments and enjoy turning complex information into clear, accessible writing. I have edited ministerial correspondence for senior officials, including the Deputy Minister and Chief Operating Officer for Service Canada, and supported policy and communications at Employment and Social Development Canada. I also contributed to bilingual guidelines and ministerial templates to ensure consistency and compliance. I am passionate about translation and editing, with strong project management and cross-functional collaboration skills. I excel at French-English translation and content localization, maintain translation memories and terminology databases, and continually seek opportunities to improve messaging for diverse audiences.

Available to hire

I am a Communications Specialist with over six years of experience in government, translation, and financial services. I thrive in fast-paced environments and enjoy turning complex information into clear, accessible writing. I have edited ministerial correspondence for senior officials, including the Deputy Minister and Chief Operating Officer for Service Canada, and supported policy and communications at Employment and Social Development Canada. I also contributed to bilingual guidelines and ministerial templates to ensure consistency and compliance.

I am passionate about translation and editing, with strong project management and cross-functional collaboration skills. I excel at French-English translation and content localization, maintain translation memories and terminology databases, and continually seek opportunities to improve messaging for diverse audiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

French

Fluent

English

Fluent

Spanish; Castilian

Intermediate

Portuguese

Intermediate

Italian

Beginner

German

Beginner

Work Experience

Translator at Tangerine/Scotiabank

February 1, 2022 - October 1, 2024

Delivered high-quality translation and creative adaption (transcreation) of materials, particularly for digital assets and marketing campaigns, including SEO. Reviewed and revised translations provided by internal and external teams to ensure accuracy, consistency, and clarity, adhering to internal style guides and external regulations. Served as the go-to expert for the Quebec market and French language nuances, providing strategic insights to maximize the impact of French messaging. Maintained translation memories, terminology databases, and style guides, conducting thorough research to ensure superior-quality translations. Managed multiple projects within a fast-paced environment, meeting service level agreements and deadlines. Liaised with clients (internal stakeholders) to clarify requirements and provide constructive feedback to colleagues. Conducted French user acceptance testing on digital assets, ensuring quality and readiness for online publication.

Correspondence Editor at Employment and Social Development Canada

July 1, 2020 - Present

Edited and proofread ministerial correspondence for the Honourable Patty Hajdu, Minister of Jobs and Families, the Honourable Anna Gainey, Secretary of State (Children and Youth), the Honourable Stephanie McLean, Secretary of State (Seniors), and the Honourable John Zerucelli, Secretary of State (Labour). Provided expert editing support to senior officials, including the Deputy Minister and Chief Operating Officer for Service Canada, enhancing the quality of departmental outputs. Revised and updated the department's common writing guidelines in English and French; drafted templates for ministerial responses; formatted and updated ministerial signature blocks, letterheads, and envelopes to maintain compliance with official protocols during Cabinet shuffles. Managed the editorial inbox in Outlook, prioritizing urgent requests from the Minister's Office and branches.

Legal Editor at Canadian Human Rights Tribunal

July 1, 2019 - June 1, 2020

Edited and proofread judges’ legal decisions and rulings (including an in-depth, side-by-side bilingual comparison review). Translated and reﬁned intra- and inter-branch correspondence, enhancing communication effectiveness. Revamped content and glossary for the Tribunal website, improving user engagement. Acted as the Tribunal’s ambassador for charity fundraising. Provided comprehensive communication support to the Tribunal's executives, effectively managing multiple shifting priorities.

Receiver General Publications Analyst at Public Services and Procurement Canada

February 1, 2019 - June 1, 2019

Archived web content in GC docs. Organized information, such as building folder structures and configuring group permissions to enhance collaboration in GC docs. Used Microsoft Outlook to book meetings. Extracted data from web pages for editing purposes. Managed and coordinated tasks in JIRA software. Edited and proofread documents in Microsoft. Reviewed and updated web publications in the GC intranet for the Receiver General.

Bartender/Waiter at Shaker Ste-Foy

December 1, 2016 - August 1, 2018

Managed multiple tasks efficiently in a high-pressure environment at the largest restaurant/nightclub in Quebec City, accommodating 500 guests. Expertly crafted a diverse range of thematic cocktails and classic drinks, enhancing the restaurant's beverage offerings. Cultivated strong, sustainable relationships with clients, fostering loyalty and repeat business. Delivered exceptional customer experiences by recommending optimal meal and beverage pairings.

Translator at Lou Língua Translation Services

September 1, 2016 - February 1, 2019

Executed comprehensive translation and business operations as a freelancer, encompassing accounting, marketing, and product development. Delivered precise translation services from French to English for Station Touristique Ste-Catherine de la Jacques-Cartier, enhancing publicity and marketing materials. Translated medical resumes for health specialists, ensuring clarity and accuracy in communication. Collaborated with cross-functional teams to adapt content for diverse target audiences. Leveraged strong organizational skills to manage multiple projects simultaneously, ensuring deadlines were consistently met.

Translator at CSF Inc.

May 1, 2016 - October 1, 2016

Translated and proofread psychoeducational and counselling projects for the Centre d’intervention en abus sexuels pour la famille, comprising 86,280 words. Achieved a total translation of 154,390 words during internship, ensuring high linguistic accuracy and consistency. Collaborated with project teams to deliver timely translations that met client expectations and project deadlines.

Insurance Claim Adjudicator at SSQ Financial Group

January 1, 2013 - July 1, 2013

Evaluated contract provisions, medical evidence, and internal policies to accurately determine SSQ's obligations. Applied analytical skills to assess non-medical factors affecting claims. Adjudicated claims using precise formulas to ensure accuracy and compliance.

Sales Representative at Moneris Solutions

January 1, 2012 - December 1, 2012

Sold Debit, Visa, and MasterCard payment services to businesses, driving revenue growth. Negotiated and finalized financial agreements with clients, ensuring compliance and mutual benefit. Streamlined the onboarding process for new clients, reducing time to activation. Led initiatives to enhance team leadership and collaboration.