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I am a results-driven operations professional with a 6-year international career in client relations, account management, and complex logistics across six European countries. I have a proven track record in corporate event planning, budget optimization, vendor negotiation, and cross-departmental coordination. I am multilingual (native Italian, fluent English and Spanish, business German) and highly adaptable, tech-savvy, and ready to drive client satisfaction and operational efficiency. I am now seeking to transition into corporate customer operations, account management, or remote support roles where I can leverage my expertise to deliver outstanding service and streamlined processes.…I am a results-driven operations professional with a 6-year international career in client relations, account management, and complex logistics across six European countries. I have a proven track record in corporate event planning, budget optimization, vendor negotiation, and cross-departmental coordination. I am multilingual (native Italian, fluent English and Spanish, business German) and highly adaptable, tech-savvy, and ready to drive client satisfaction and operational efficiency. I am now seeking to transition into corporate customer operations, account management, or remote support roles where I can leverage my expertise to deliver outstanding service and streamlined processes.

Lorenzo Mirabella

Project Manager, Content Producer, Production Manager, +2

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I am a results-driven operations professional with a 6-year international career in client relations, account management, and complex logistics across six European countries. I have a proven track record in corporate event planning, budget optimization, vendor negotiation, and cross-departmental coordination. I am multilingual (native Italian, fluent English and Spanish, business German) and highly adaptable, tech-savvy, and ready to drive client satisfaction and operational efficiency. I am now seeking to transition into corporate customer operations, account management, or remote support roles where I can leverage my expertise to deliver outstanding service and streamlined processes.…I am a results-driven operations professional with a 6-year international career in client relations, account management, and complex logistics across six European countries. I have a proven track record in corporate event planning, budget optimization, vendor negotiation, and cross-departmental coordination. I am multilingual (native Italian, fluent English and Spanish, business German) and highly adaptable, tech-savvy, and ready to drive client satisfaction and operational efficiency. I am now seeking to transition into corporate customer operations, account management, or remote support roles where I can leverage my expertise to deliver outstanding service and streamlined processes.

Available to hire

I am a results-driven operations professional with a 6-year international career in client relations, account management, and complex logistics across six European countries. I have a proven track record in corporate event planning, budget optimization, vendor negotiation, and cross-departmental coordination. I am multilingual (native Italian, fluent English and Spanish, business German) and highly adaptable, tech-savvy, and ready to drive client satisfaction and operational efficiency.

I am now seeking to transition into corporate customer operations, account management, or remote support roles where I can leverage my expertise to deliver outstanding service and streamlined processes.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

Italian

Fluent

English

Fluent

German

Advanced

Spanish; Castilian

Advanced

French

Intermediate

Work Experience

Event Manager at Sheraton Hotel

March 1, 2026 - Present

Conceptualize, plan, and execute high-profile corporate events and conferences for international clients from inquiry to final implementation. Serve as the primary point of contact for corporate accounts, managing international client relationships and delivering tailored solutions. Own budgeting, cost control, and supplier contract negotiations to optimize margins; coordinate complex logistics and cross-functional teams to ensure seamless service delivery. Utilize Opera and CI/TY to streamline bookings and generate operational data (BEOs) while tracking KPIs.

Operations and Restaurant Manager at Moudi Restaurant

November 1, 2024 - February 1, 2026

Managed daily operations, administrative workflows, and financial reconciliations. Led a multicultural team, optimizing staff scheduling, productivity, and labor costs. Oversaw inventory, supply chain, and vendor relations to minimize operational costs, while maintaining premium customer service and resolving VIP-related issues. Analyzed sales data and KPIs to implement revenue-enhancement strategies and upselling techniques.

Duty Operations Manager at The Alchemist

November 1, 2022 - October 1, 2024

Supervised daily onsite operations and team coordination in a high-volume, premium venue. Managed real-time problem solving, cash handling, and daily financial reconciliations and reporting. Ensured peak operational efficiency and customer satisfaction through proactive staff training and strict quality control.

Operations Supervisor at St.Regis Hotel Venice

August 1, 2020 - October 1, 2022

Supervised luxury client relations and guest experiences for a premium international brand. Facilitated team communication and training to maintain international hospitality standards.