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Hi, I’m Lorenzo Marcelja. I’m a multilingual retail management graduate with over 8 years of experience across diverse industries. I’m highly organized, hardworking, and detail-oriented, with a strong focus on relationship management and team leadership. I’m motivated to take on new challenges and continually improve my skills while delivering value to customers and partners. I’m also an avid photographer and language learner who loves continuous personal development. I value curiosity, learning, and building meaningful connections with people around me, whether it’s in a professional setting or through creative pursuits.…Hi, I’m Lorenzo Marcelja. I’m a multilingual retail management graduate with over 8 years of experience across diverse industries. I’m highly organized, hardworking, and detail-oriented, with a strong focus on relationship management and team leadership. I’m motivated to take on new challenges and continually improve my skills while delivering value to customers and partners. I’m also an avid photographer and language learner who loves continuous personal development. I value curiosity, learning, and building meaningful connections with people around me, whether it’s in a professional setting or through creative pursuits.

Lorenzo Marcelja

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Hi, I’m Lorenzo Marcelja. I’m a multilingual retail management graduate with over 8 years of experience across diverse industries. I’m highly organized, hardworking, and detail-oriented, with a strong focus on relationship management and team leadership. I’m motivated to take on new challenges and continually improve my skills while delivering value to customers and partners. I’m also an avid photographer and language learner who loves continuous personal development. I value curiosity, learning, and building meaningful connections with people around me, whether it’s in a professional setting or through creative pursuits.…Hi, I’m Lorenzo Marcelja. I’m a multilingual retail management graduate with over 8 years of experience across diverse industries. I’m highly organized, hardworking, and detail-oriented, with a strong focus on relationship management and team leadership. I’m motivated to take on new challenges and continually improve my skills while delivering value to customers and partners. I’m also an avid photographer and language learner who loves continuous personal development. I value curiosity, learning, and building meaningful connections with people around me, whether it’s in a professional setting or through creative pursuits.

Available to hire

Hi, I’m Lorenzo Marcelja. I’m a multilingual retail management graduate with over 8 years of experience across diverse industries. I’m highly organized, hardworking, and detail-oriented, with a strong focus on relationship management and team leadership. I’m motivated to take on new challenges and continually improve my skills while delivering value to customers and partners.

I’m also an avid photographer and language learner who loves continuous personal development. I value curiosity, learning, and building meaningful connections with people around me, whether it’s in a professional setting or through creative pursuits.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Spanish; Castilian

Fluent

Croatian

Advanced

Italian

Advanced

Work Experience

Tier 2 Proctor at Duolingo

October 1, 2021 - Present

Revision of official English certification exams; Translations from Spanish, Croatian, and Italian to English; Handle customer service tickets using Jira Service Management.

Business Development & Student Support at Trading From Zero

May 1, 2020 - December 1, 2020

Developed and maintained relationships with new and existing accounts worldwide; Utilized affiliate marketing channels to manage partnerships and maintained organization of data using Hubspot CRM; Provided customer service, academic support, and sales.

Language Assistant & Extracurricular Teacher at Eurolanguage Consultants

October 1, 2019 - June 1, 2020

Taught and assisted numerous classes of various English levels; Created lesson plans, student evaluations and aided in course planning.

Management Trainee at Enterprise Rent-A-Car

May 1, 2017 - August 1, 2019

Delivered exceptional customer service and drove sales; Maintained relationships with partner companies; Managed preventative maintenance of vehicle fleet and financial productivity of the branch.