LA

Lorgia Alfaro

Available to hire

Hi, I’m Lorgia Alfaro. I’m a graphic designer and visual storyteller with a decade of experience transforming the digital presence of global brands through modern visual storytelling and high-impact video editing.

About

Hi, I’m Lorgia Alfaro. I’m a graphic designer and visual storyteller with a decade of experience transforming the digital presence of global brands through modern visual storytelling and high-impact video editing. I integrate Generative AI tools to optimize creative workflows and have led Digital Customer Service operations by developing scalable SOPs that deliver measurable results.

I thrive on delivering cohesive brand experiences across multi-channel assets, driving engagement through high-retention content, and mentoring teams to work efficiently in remote settings. My approach blends creative craft with strategic execution to consistently elevate brand aesthetics and performance.

  • Joined April 2026

Languages

  • Spanish; CastilianFluent
  • EnglishIntermediate

Industry experience

  • Education
  • Professional Services
  • Media & Entertainment

More experts in Managua, Nicaragua

Projects · 1

Work experience· 11 roles

Graphic Designer · Alonso & Alonso Attorneys at Law, PLLCJan 2024 – Mar 2026 · 2 yrs 3 mos

Implemented generative AI workflows using Midjourney and prompt engineering to create high-quality visual assets while elevating brand aesthetics. Produced high-conversion content including ads, Reels, and carousels aligned with legal advertising standards. Led video post-production with advanced color correction and dynamic subtitling to maximize engagement, and managed brand consistency across multi-channel assets and high-end retouching tailored to each platform.

Digital Customer Service Team Lead · Alonso & Alonso Attorneys at Law, PLLCJul 2023 – Jan 2024 · 7 mos

Built the department from the ground up, establishing shifts to guarantee 24/7 coverage and immediate response times; created and implemented SOPs for complaint resolution and lead capture to enable scalable communication; mentored the team in HubSpot and Manychat for efficient prospect assignment and online reputation auditing; coordinated moderation and lead capture during live events to increase real-time audience conversions.

Digital Customer Service / Social Media Specialist · Alonso & Alonso Attorneys at Law, PLLCOct 2022 – Jun 2023 · 9 mos

Qualified high-volume leads in real-time across multiple digital platforms; supported content creation by developing professional subtitles for Ads and Reels, improving user retention.

Graphic Designer · Alonso & Alonso Attorneys at Law, PLLCOct 2022 – Mar 2026 · 3 yrs 6 mos
Freelancer (Higher Education Sector) · Managua, NicaraguaMar 2022 – May 2022 · 3 mos
Freelancer · Higher Education SectorMar 2022 – May 2022 · 3 mos
Freelance Graphic Designer · Managua, NicaraguaJan 2016 – Jul 2022 · 6 yrs 7 mos
Graphic Designer & Community Manager · CANITELJan 2016 – Dec 2018 · 3 yrs

Education· 10

Bachelor’s Degree in Graphic Design · Universidad Politécnica de Nicaragua2012 – 2016
Postgraduate Diploma in Digital Marketing · UNICIT2017
Content Marketing for Social Media · Crehana2021
Professional Communicative English · Academia Europea2015 – 2016

Certifications and awards

Postgraduate Diploma in Digital Marketing2017
Figma UI/UX Design Essentials2030 – 2026
Content Marketing for Social Media2021
Professional Communicative English2015 – 2016

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