Available to hire
I am a friendly, reliable Canadian with over a decade of professional writing and customer service experience. I have extensive experience in content writing and ghostwriting, retail sales, customer service, and hospitality, complemented by a strong background in organizational and communication skills.
Throughout my career, I have successfully written thousands of articles for various reputable clients and managed teams in hospitality and janitorial services. I am responsible, friendly, and reliable, with a clean Class 5 driver’s license and a passion for delivering quality service and creating engaging content.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Language
Work Experience
Freelance Writer and Ghostwriter at Hawke Media, Skyword, Leaf Group and other content marketing companies
December 1, 2023 - August 20, 2025Conducted research using reliable sources; communicated professionally with editors; followed search engine optimization practices; met tight deadlines; published thousands of articles for numerous home-improvement and business clients including Bizfluent, Lowes, WordPress.com, Modern Mom, Global Post, and San Francisco Chronicle. Produced several ghostwritten works for celebrity interior designers.
Housekeeping Manager at Sun Peaks Accommodations, Sun Peaks BC
May 1, 2010 - August 20, 2025Delegated janitorial duties to a team of 10; trained new staff; supervised employees in the upkeep of 75 rental and recreational homes, ranging from modest chalets to multimillion-dollar retreats; established trusting relationships with clients.
Server at Scott’s Restaurant, Kamloops BC
January 1, 2009 - August 20, 2025Multitasked calmly during busy meal times; maintained strong attention to customer satisfaction; operated a point-of-sale system; and performed closing duties.
Client Services Representative at Valley First Credit Union, Keremeos BC
August 1, 2006 - August 20, 2025Completed cash and account transactions with strict attention to confidentiality guidelines; performed consistent record keeping and data input; provided quality customer service to members; promoted the sale of credit union products and services.
Education
General Education Development Certificate at Thompson Rivers University, Kamloops BC
January 1, 2014 - January 1, 2014Computerized Accounting Principles and Small Business Reporting at Sprott Shaw, Kamloops BC
January 1, 2009 - January 1, 2009Management Development (Self-Employment Course) at Community Futures, Kamloops BC
January 1, 2007 - January 1, 2007Qualifications
Bondable
January 11, 2030 - August 20, 2025Class 5 Driver's License - clean driver’s abstract
January 11, 2030 - August 20, 2025Serving it Right Certificate
January 1, 2006 - August 20, 2025Industry Experience
Consumer Goods, Financial Services, Professional Services, Retail, Travel & Hospitality, Real Estate & Construction, Media & Entertainment
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
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