Available to hire
I’m Luc Bélanger, a data analyst with 12½ years of experience turning messy datasets into actionable insights. I specialize in analytics, business intelligence, and programming, with hands-on proficiency in SQL Server, Power BI, SAS, and Python. I enjoy building scalable data models and clear reports that help teams make informed decisions and drive growth.
I take pride in collaborating across departments to optimize processes, deliver accurate data stories, and implement practical solutions. My approach is friendly, proactive, and focused on delivering value while keeping data governance and quality at the forefront.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Associate Data Analyst at Bell Canada
September 1, 2019 - December 1, 2025Designed and automated SQL and SAS reports, built Power BI dashboards and Excel models to provide real-time visibility of performance metrics. Created automated report delivery systems with HTML5 and CSS3 to improve accessibility across departments. Analyzed large datasets to identify process inefficiencies and drive business improvements. Leveraged AI to optimize queries for better processing performance. Notable achievement: reduced repeat customer calls by 4-6%, increasing productivity and reducing operational costs.
Data and Reporting Analyst at Bell Canada
July 1, 2013 - September 1, 2019Developed Teradata reports automating outbound call lists and agent performance tracking. Partnered with BI teams to migrate reporting to centralized databases, enhancing efficiency. Supported operational teams through coaching, data validation, and dashboard development. Notable achievement: identified customers who would benefit from a field technician visit, increasing acceptance rates and reducing churn.
Education
Honours in Music at École Catholique Secondaire de Casselman
January 11, 2030 - January 19, 2026Honours in Music at École Catholique Secondaire de Casselman
January 11, 2030 - January 19, 2026Qualifications
The Absolute Beginners Guide to Cyber Security
November 9, 2022 - November 9, 2022Software Testing Masterclass
November 11, 2022 - November 11, 2022SQL for Beginners: Learn SQL using MySQL and Database Design
November 7, 2022 - November 7, 2022Python for Absolute Beginners
October 26, 2022 - October 26, 2022C# Basics for Beginners
October 26, 2022 - October 26, 2022Data Structures A-Z: Data Structures + Algorithms Bootcamp
October 17, 2022 - October 17, 2022LinkedIn Learning: Programming Foundations: Databases
November 7, 2022 - November 7, 2022CSSLP Cert Prep: 1 Secure Software Concepts
November 9, 2022 - November 9, 2022Java 8+ Essential Training: Syntax and Structure
November 2, 2022 - November 2, 2022Introduction to Career Skills in Data Analytics
December 20, 2023 - December 20, 2023Learning Data Analytics: 1 Foundations
December 21, 2023 - December 21, 2023Learning Data Analytics Part 2: Extending and Applying Core Knowledge
December 29, 2023 - December 29, 2023The Absolute Beginners Guide to Cyber Security (Udemy)
November 9, 2022 - January 19, 2026Software Testing Masterclass (2022) - From Novice to Expert (Udemy)
November 11, 2022 - January 19, 2026SQL for Beginners: Learn SQL using MySQL and Database Design (Udemy)
November 7, 2022 - January 19, 2026Python for Absolute Beginners (Udemy)
October 26, 2022 - January 19, 2026C# Basics for Beginners (Udemy)
October 26, 2022 - January 19, 2026Data Structures A-Z: Data Structures + Algorithms Bootcamp (Udemy)
October 17, 2022 - January 19, 2026Java 8+ Essential Training: Syntax and Structure (LinkedIn Learning)
November 2, 2022 - January 19, 2026Learning Data Analytics: Foundations (LinkedIn Learning)
December 21, 2023 - January 19, 2026Learning Data Analytics Part 2: Extending and Applying Core Knowledge (LinkedIn Learning)
December 29, 2023 - January 19, 2026Industry Experience
Computers & Electronics, Software & Internet, Professional Services, Telecommunications, Media & Entertainment
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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