Available to hire
I’m passionate about connecting technology with human needs and transforming complex processes into smooth, intuitive experiences. As a customer-focused professional, my goal is to ensure that every solution not only functions flawlessly but is also centered entirely on delivering a superior, seamless experience for the end-user. My drive is to build technologies that truly empower people.
Skills
Experience Level
Language
English
Fluent
Slovak
Fluent
Spanish; Castilian
Intermediate
Danish
Beginner
Czech
Intermediate
Work Experience
Digital B2B Operations Assistant at HAY, Denmark
January 1, 2022 - November 2, 2025B2B site support through the ticketing system Jira. B2B site troubleshooting including products, configurators, and checkout flow. Daily operations of Microsoft Dynamics 365 and inriver PIM ensuring accurate data and smooth transactions. Conducted usability testing to improve the B2B webshop experience and overall satisfaction.
UX Design Intern at HAY, Denmark
January 1, 2023 - November 2, 2025Conducted usability testing, user interviews, and heuristic evaluations to enhance B2B webshop design. Supported redesigns of key features to improve conversion and ease of use. Analyzed heatmaps and user behavior data to optimize UX.
Product Designer & UX Researcher at Freelance projects, Remote
January 1, 2022 - November 2, 2025Designed and managed Wix-based websites in wellness and tourism, translating business goals into digital experiences. Delivered data-driven insights to enhance UX through usability testing.
Marketing Assistant Intern at Aspirations Education, Sri Lanka
January 1, 2017 - January 1, 2017Managed website and social media, developed content, and provided customer support at educational exhibitions.
Junior Marketing Assistant at PanzerGlass, Denmark
January 1, 2020 - January 1, 2020Managed website updates and supported customer communication through digital platforms.
Education
MSc. in IT - Web Communication Design at University of Southern Denmark
January 1, 2022 - January 1, 2024Bc. International Sales and Marketing at VIA University College
January 1, 2015 - January 1, 2019UX and Graphic Design at Copenhagen School of Design and Technology
January 1, 2021 - January 1, 2021Qualifications
Industry Experience
Education, Media & Entertainment, Professional Services
Skills
Experience Level
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