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Content-focused professional with experience supporting digital marketing and client engagement across hospitality, wellness, and multinational environments. I create clear, audience-focused digital content (email marketing, social visuals in Canva, and basic web content) while managing publishing workflows, maintaining brand voice, and collaborating effectively in remote teams.…

Lucia

Social Media Manager, Brand Designer, Marketing Strategist, +3

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Content-focused professional with experience supporting digital marketing and client engagement across hospitality, wellness, and multinational environments. I create clear, audience-focused digital content (email marketing, social visuals in Canva, and basic web content) while managing publishing workflows, maintaining brand voice, and collaborating effectively in remote teams.…

Available to hire

Content-focused professional with experience supporting digital marketing and client engagement across hospitality, wellness, and multinational environments. I create clear, audience-focused digital content (email marketing, social visuals in Canva, and basic web content) while managing publishing workflows, maintaining brand voice, and collaborating effectively in remote teams.

Skills

Google Ads

Email Marketing

Experience Level

Google Ads

Expert

Email Marketing

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Beauty Therapist (Self-employed) at Self-employed – Independent

April 1, 2017 - October 1, 2019

Delivered beauty treatments across a range of services; managed bookings, confirmations, follow-ups, phone calls, and email communications; handled customer inquiries; provided clear service information; ensured consistent client satisfaction; managed finances, payment processing, bookkeeping, stock organization, and supplier ordering; led marketing activities including social media management, loyalty programme creation, and Google Ads campaigns; designed promotional materials and online content to increase visibility and client retention; maintained a clean, organized, and welcoming workspace aligned with hygiene standards.

Sales Specialist & Beauty Therapist at Putxet Sports

November 1, 2019 - December 31, 2020

Motivated and reliable beauty and wellness service professional delivering treatments within a sports club environment; achieved monthly sales targets through consultations, personalised recommendations, upselling and cross-selling; managed inbound and outbound calls, appointment scheduling, and client follow-ups; oversaw social media and marketing initiatives for the wellness area, including Facebook, Instagram, Google Ads campaigns, and design of brochures and promotional materials.

Customer & Channel Specialist at HP Inc.

December 1, 2020 - January 31, 2022

Customer-focused professional with experience in hospitality and wellness services and client-facing roles across sports clubs, beauty centers, and multinational companies. Proficient in reception-style tasks, client support, scheduling, and upselling/cross-selling; engaged in social media and marketing initiatives for wellness area (Facebook, Instagram, Google Ads) and design of promotional materials; onboarded and supported reseller partners.

Account Specialist at Lifull Connect

January 1, 2022 - April 1, 2022

Managed advertising portals and aligned campaigns with client goals; optimized ad campaigns; onboarded new resellers; provided client support and performance insights; collaborated with product teams to enhance account experience.

Account Manager - Digital Sales at Amazon Ads, Barcelona

June 1, 2022 - August 31, 2024

Proactively prospected new clients via email and LinkedIn; delivered consultative guidance; maintained pipelines; onboarded new resellers; provided product information and support; achieved monthly targets through proactive outreach and collaboration with product teams.