Available to hire
Bilingual QA and Game Tester (English & Spanish)
with expertise in functional and linguistic testing for
AAA games. Experienced in bug reporting, regression
testing, and localisation QA. Also skilled in community
management, ensuring positive engagement and
smooth multilingual operations.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Japanese
Intermediate
Work Experience
Senior Quality Evaluator at Concentrix
January 1, 2024 - PresentEnsured compliance with industry regulations and company guidelines. Influenced test strategy for Engineering and Product Lines within designated evaluation forms and client and market standards. Created BCQA and Admin Compliance Audits for Spanish and English speaking Customer Service agents and Social Media Moderators. Hosted individual Coaching sessions with agents and moderators to set goals for improvement.
Core Satisfaction Data Analyst at Telus International
August 31, 2024 - July 16, 2025Analyzed different types of data and media to enhance AI and machine learning models. Used TryRating platform and web search engines to investigate the quality of queries. Passed a set of tests every time to perform new varied tasks.
Localisation Quality Assurance - Game Tester at PTW (Pole to Win International)
June 30, 2024 - July 16, 2025Spanish and English UK Localisation QA game tester, creation of bug reports for linguistic and implementation bugs. Used Bugs and text Databases (JIRA, REDMINE, BAMBOO, XLOC), PARSEC for remote access, remote console software (TARGET MANAGER FOR PS5, XBOX, STEAM), Mattermost server, and Microsoft Environment (SHAREPOINT, TEAMS) with Outlook (EXCEL, WORD, POWERPOINT).
Community Manager and Moderator at SocialBear
March 31, 2024 - July 16, 2025Social media moderator and customer reaction response specialist, focusing on Community Management via email, social media, live chat, and ticket resolution, moderating for clients such as Pokerstars Casino and Funky Pigeon.
Front of House at Cyprus Avenue
October 31, 2021 - July 16, 2025Customer facing role including taking reservations, processing payments via cash and card, opening store, and general housekeeping duties.
Manager at La Yapa S.R.L
December 31, 2015 - July 16, 2025Managed a printer's shop in Buenos Aires, including graphic design, sales, social network management, customer service, front desk, cash handling, printing, and general tasks.
Independent Translator at The Lab Ideas Co.
December 31, 2015 - July 16, 2025Completed many large English/Spanish translation projects including subtitling and website translations.
Independent Translator at Astroherbarium Alchemical School
March 31, 2022 - July 16, 2025Sole translator on a large Spanish-English translation project comprising video subtitles, media, and website translation.
Online Business Project Creator at Medicinae Siderum Online School
January 1, 2018 - PresentCreator and instructor of various courses related to Alchemy, Herbalism, Yoga, and Meditation in an online school environment.
Senior Quality Evaluator at Concentrix, Belfast
January 1, 2024 - PresentEnsured compliance with industry regulations and company guidelines. Influenced test strategy for Engineering and Product Lines within designated evaluation forms and client and market standards. Created BCQA and Admin Compliance Audits for Spanish and English speaking Customer Service agents and Social Media Moderators. Hosted individual coaching sessions with agents and moderators to set goals for improvement.
Core Satisfaction Data Analyst at Telus International, Remote
August 31, 2024 - July 16, 2025Analyzed different types of data and media to enhance AI and machine learning models. Used TryRating platform and web search engines to investigate the quality of queries. Passed a set of tests every time to perform new varied tasks.
Localisation Quality Assurance - Game Tester at PTW (Pole to Win International), Glasgow - remote
June 30, 2024 - July 16, 2025Served as Spanish and English UK Localisation QA game tester, creating bug reports for linguistic and implementation bugs. Utilised bug and text databases such as JIRA, Redmine, Bamboo, XLOC, remote access software PARSEC, and remote console software TARGET MANAGER for PS5, Xbox, Steam. Employed Microsoft environment tools including SharePoint, Teams, and Outlook.
Community Manager and Moderator at SocialBear, Remote
March 31, 2024 - July 16, 2025Moderated social media and handled customer reaction responses, specialising in community management via email, social media, live chat, and ticket resolution. Currently manages clients such as Pokerstars Casino and Funky Pigeon.
Front of House at Cyprus Avenue, Belfast
October 31, 2021 - July 16, 2025Customer facing role including taking reservations and payments via cash and card, opening store, and general housekeeping duties.
Manager at La Yapa S.R.L, Buenos Aires, Argentina
December 31, 2015 - July 16, 2025Managed printer's shop including graphic design, sales, social network management, customer service, front desk, cash handling, printing, and general tasks.
Independent Translator at The Lab Ideas Co.,
December 31, 2015 - July 16, 2025Performed many large English/Spanish translation projects including subtitling and website translations.
Senior Quality Evaluator at Concentrix
January 1, 2024 - PresentEnsured compliance with industry regulations and company guidelines. Influenced the test strategy across Engineering and Product Lines with evaluation forms aligned to client and market standards. Created BCQA and Admin Compliance Audits for Spanish and English speaking Customer Service agents and Social Media Moderators. Hosted coaching sessions to set improvement goals.
Core Satisfaction Data Analyst at Telus International
August 31, 2024 - July 25, 2025Analysed data and media to improve AI and machine learning models using TryRating platform and web search engines. Successfully passed tests regularly to perform new varied tasks.
Localisation Quality Assurance - Game Tester at PTW (Pole to Win International)
June 30, 2024 - July 25, 2025Performed Spanish and English UK localisation QA testing for games. Created bug reports for linguistic and implementation bugs using tools such as JIRA, REDMINE, BAMBOO, XLOC. Used remote access software and Microsoft environment tools to manage testing and communication.
Community Manager and Moderator at SocialBear
March 31, 2024 - July 25, 2025Moderated social media and customer interactions across email, social media, live chat, and ticket resolution. Worked with clients including Pokerstars Casino and Funky Pigeon to foster community management and customer reaction responses.
Front of House at Cyprus Avenue
October 31, 2021 - July 25, 2025Handled customer-facing duties such as taking reservations, payments via cash and card, store opening, and general housekeeping tasks.
Manager at La Yapa S.R.L
December 31, 2015 - July 25, 2025Managed a printer's shop including graphic design, sales, social network management, customer service, front desk work, cash handling, and printing tasks.
Senior Quality Evaluator at Concentrix
June 1, 2025 - September 3, 2025Responsible for ensuring compliance with industry regulations and company guidelines by influencing test strategies for Engineering and Product Teams within designated evaluation forms and client/market standards. Created BCQA and Admin Compliance Audits for Spanish and English speaking customer service agents and social media moderators. Conducted individual coaching sessions to set improvement goals with agents and moderators.
Core Satisfaction Data Analyst at Telus International
June 1, 2024 - PresentAnalyzed different types of data and media to enhance AI and machine learning models. Used TryRating platform and web search engines to investigate query quality. Passed a set of tests to perform new varied tasks.
Localization Quality Assurance - Game Tester at PTW (Pole to Win International)
August 1, 2024 - September 3, 2025Worked as a Spanish and English UK Localization QA game tester, creating bug reports for linguistic and implementation bugs. Utilized bug and text databases such as JIRA, Redmine, Bamboo, and XLOC. Used PARSEC for remote access, remote console software for PS5, Xbox, and Steam, Mattermost server, Microsoft environment including SharePoint, Teams, Outlook, Excel, Word, and PowerPoint.
Community Manager and Moderator at SocialBear
June 1, 2024 - September 3, 2025Remote social media moderator and customer reaction response specialist, excelling in community management across email, social media, live chat, and ticket resolution. Moderated for clients like Pokerstars Casino and Funky Pigeon.
Independent Translator at The Lab Ideas Co.
March 1, 2024 - September 3, 2025Solo translator for various large English/Spanish translation projects including subtitling and website translations.
Customer Facing Front of House at Cyprus Avenue, Belfast
March 1, 2022 - September 3, 2025Handled reservations, payments by cash and card, store opening, and general housekeeping duties.
Manager at Printer's Shop at La Yapa S.R.L
December 1, 2015 - September 3, 2025Managed graphic design, sales, social network managing, customer service, front desk, cash handling, printing, and general tasks.
Senior Quality Evaluator at Concentrix
June 1, 2025 - September 3, 2025Ensured compliance with industry regulations and company guidelines. Influenced test strategies for Engineering and Product Lines using designated evaluation forms and client standards. Created BCQA and Admin Compliance Audits for Spanish and English speaking customer service agents and social media moderators. Hosted individual coaching sessions to set improvement goals with agents and moderators.
Core Satisfaction Data Analyst at Telus International
March 1, 2024 - PresentAnalyzed various types of data and media to enhance AI and machine learning models. Utilized the Try Rating platform and web search engines to assess the quality of queries. Routinely passed tests to perform new varied tasks.
Localization Quality Assurance - Game Tester (Part-Time) at PTW (Pole to Win International)
August 31, 2024 - September 3, 2025Performed UK localization QA game testing in Spanish and English. Created bug reports for linguistic and implementation bugs. Used various bug and text databases (JIRA, Redmine, Bamboo, XLOC), remote access tools (Parsec), remote console software (Target Manager for PS5, Xbox, Steam), Mattermost server, and Microsoft environment (SharePoint, Teams, Outlook, Excel, Word, PowerPoint).
Community Manager and Moderator at Social Bear
June 1, 2024 - September 3, 2025Managed social media moderation and customer reaction response specializing in community management via email, social media, live chat, ticket resolution. Moderated for clients like Pokerstars Casino and Funky Pigeon.
Independent Translator at The Lab Ideas Co.
March 1, 2024 - September 3, 2025Performed large English-Spanish translation projects including subtitling and website translations.
Front of House at Cyprus Avenue, Belfast
March 1, 2022 - September 3, 2025Customer-facing role including taking reservations, payments by cash and card, store opening and general housekeeping duties.
Manager at Printer's Shop at La Yapa S.R.L., Buenos Aires, Argentina
December 31, 2015 - September 3, 2025Handled graphic design, sales, social network management, customer service, front desk, cash handling, printing, and general tasks.
Core Satisfaction Data Analyst at Telus International
June 2, 2025 - September 22, 2025Remote analyzing different types of data and media to enhance AI and machine learning models. Using rating platforms and web search to assess query quality and complete varied tasks.
Community Manager and Moderator at Social Bear
June 1, 2024 - September 22, 2025Remote social media moderator for Social Bear and client reaction response, specializing in Community Management (email, social media, live chat, ticket resolution). Currently moderating for PokerStars Casino and Funky Pigeon.
Translator (Independent Translation Project) at Astro Lab Bio / Astro Herbarium Alchemical School
March 1, 2024 - September 22, 2025Sole translator on a large Spanish–English translation project, including video subtitles, media, and website translation.
Front of House at Cyprus Avenue
March 1, 2022 - September 22, 2025Customer facing, taking reservations, taking payments via cash and card, opening store and general housekeeping duties.
Online Business Project Creator at Medicinae Siderum Online School
October 1, 2021 - September 22, 2025Online business project creator; involved in managing multiple translation projects and course-related activities.
Manager at La Yapa S.R.L
December 2, 2015 - September 22, 2025Manager at printer's shop; graphic design, sales, social network management, customer service, front desk, cash handling, printing and general tasks.
Independent Translator at The Lab Ideas Co.
January 1, 2018 - PresentIndependent translator for many large English/Spanish translation projects, including subtitling and website translations.
Core Satisfaction Data Analyst at Telus International
June 2, 2025 - September 22, 2025Remote analyzing different types of data and media to enhance AI and ML models. Analyzed data to improve AI models and performance.
Localization QA Game Tester at PTW (Pole to Win International)
August 2, 2024 - September 22, 2025Remote localization QA for Spanish and English UK; created bug reports for linguistic and implementation bugs. Used Jira, Redmine, PARSEC, and remote consoles to investigate quality and tracking.
Community Manager and Moderator at SocialBear
June 2, 2024 - September 22, 2025Remote social media moderator for SocialBear and customer reaction responses, specializing in Community Management (email, social media, live chat, ticket resolution). Currently moderating for PokerStars Casino and Funky Pigeon.
Independent Translator (Spanish→English) at Astro Herbarium / Astro Lab Bio / Astro Herbarium Alchemical School
March 1, 2024 - September 22, 2025Sole translator on a large Spanish-English translation project, including video subtitles, media, and website translations.
Online Business Project Creator at Medicinae Siderum Online School
October 1, 2021 - September 22, 2025Alchemy, Herbalism, Yoga and Meditation Instructor and creator of various courses for wellbeing in Online School.
Front of House at Cyprus Avenue
March 2, 2022 - September 22, 2025Customer facing, taking reservations, taking payments via cash and card, opening store and general housekeeping duties.
Office Manager (Printer's Shop) at La Yapa S.R.L
December 31, 2015 - September 22, 2025Graphic design, sales, social network management, customer service, front desk, cash handling, printing and general tasks.
Senior Quality Evaluator at Concentrix
June 1, 2025 - October 16, 2025Conducted QA audits and compliance assessments in English and Spanish, ensuring adherence to client standards. Delivered multilingual QA coaching and performance guidance to customer support agents and social media moderators. Accomplished process improvements and cross-department calibrations to optimize evaluation accuracy.
Data Analyst (AI Training) at Telus International
August 1, 2024 - October 16, 2025Conducted data analysis and annotation to train and improve AI and machine learning models, ensuring relevance and precision across diverse content types. Analyzed search results and AI outputs across large-scale datasets, conducting quality evaluations, accuracy audits, and testing cycles to optimize relevance and maintain consistency.
Localisation QA – Game Tester at PTW
June 1, 2024 - October 16, 2025Conducted linguistic and implementation QA for AAA games in English and Spanish, collaborating with translation, development, and engineering teams to enhance QA processes and reduce release errors. Tracked and resolved linguistic, implementation, and functional issues, improving multilingual build quality and release consistency. Performed regression testing, build validation, and bug reporting using Jira, Redmine, Parsec, Target Manager (PS5 / Xbox / Steam), and internal collaboration tools.
Community Manager & Moderator at SocialBear
March 1, 2024 - October 16, 2025Managed and moderated online communities in English and Spanish, fostering engagement and maintaining a positive user experience across multiple platforms. Delivered high-quality customer support via email, live chat, and social channels; resolved inquiries and facilitated smooth community operation.
Freelance Translator & English Teacher at Self-Employed
January 1, 2022 - October 16, 2025Delivered English ⇄ Spanish translation, localization, and subtitling projects with attention to accuracy, style, and cultural adaptation. Taught English to students and professionals, designing customized lesson plans and supporting language development.
Shop Manager at La Yapa SRL
January 1, 2015 - October 16, 2025Online Business Creator at Medicinae Siderum
January 1, 2018 - October 16, 2025Senior Quality Evaluator at Concentrix
June 1, 2025 - June 1, 2025Conducted QA audits and compliance assessments in English and Spanish, ensuring adherence to client standards. Delivered multilingual QA coaching and performance guidance to customer support agents and social media moderators. Implemented process improvements and cross-department calibrations to optimize evaluation accuracy.
Data Analyst (AI Training) at Telus International
August 1, 2024 - August 1, 2024Conducted data analysis and annotation to train and improve AI and machine learning models, ensuring relevance and precision across diverse content types. Analyzed search results and AI outputs across large-scale datasets, conducting quality evaluations, accuracy audits, and testing cycles to optimize relevance and maintain consistency.
Localization QA – Game Tester at PTW
June 1, 2024 - June 1, 2024Conducted linguistic and implementation QA for AAA games in English and Spanish, collaborating with translation, development, and engineering teams to enhance QA processes and reduce release errors. Tracked and resolved linguistic, implementation, and functional issues, improving multilingual build quality and release consistency. Performed regression testing, build validation, and bug reporting using Jira, Redmine, TestRail, and Steam, with internal collaboration tools.
Community Manager & Moderator at SocialBear
March 1, 2024 - March 1, 2024Managed and moderated online communities in English and Spanish, fostering engagement and maintaining a positive user experience across multiple platforms. Delivered high-quality customer support, overseeing interactions across email, live chat, and social channels, resolving inquiries, and facilitating smooth community operations.
Freelance Translator & English Teacher at Self-employed / Freelance
January 1, 2022 - January 1, 2022Delivered English ⇄ Spanish translation, localization, and subtitling projects with attention to accuracy, style, and cultural adaptation. Taught English to students and professionals, designing customized lesson plans and supporting language development.
Localization QA – Game Tester at PTW
June 1, 2022 - June 1, 2024Conducted linguistic and implementation QA for AAA games in English and Spanish, collaborating with translation, development, and engineering teams to enhance QA processes and reduce release errors. Tracked and resolved linguistic, implementation, and functional issues, improving multilingual build quality and release consistency. Performed regression testing, build validation, and bug reporting using JIRA, Redmine, Parsec, Target Manager (PS5/Xbox/Steam), and internal collaboration tools.
Community Manager & Moderator at SocialBear
March 1, 2023 - March 1, 2024Managed and moderated online communities in English and Spanish, fostering engagement and maintaining a positive user experience across multiple platforms. Delivered high-quality customer support, overseeing interactions across email, live chat, and social channels, resolving inquiries and facilitating smooth community operations.
Freelance Translator & English Teacher at Self-employed
January 1, 2015 - January 1, 2022Delivered English ⇄ Spanish translation, localization, and subtitling projects with attention to accuracy, style, and cultural adaptation. Taught English to students and professionals, designing customized lesson plans and supporting language development.
Shop Manager at La Yapa S.R.L
January 1, 2010 - January 1, 2015Managed store operations, inventory, and customer service; led sales and team coordination.
Online Business Creator at Medicina Siderum
January 1, 2018 - January 1, 2018Online business creation activities (content creation/marketing) for online ventures.
Education
Bachelor's Degree at ENS en Lenguas Vivas Sofía E. B. de Spangenberg, Buenos Aires, Argentina
January 1, 2018 - July 16, 2025Secondary Education Diploma at Instituto Corazón Inmaculado de María, Lomas de Zamora, Buenos Aires, Argentina
January 1, 2006 - December 31, 2008Secondary Education Diploma at Instituto Corazón Inmaculado de María
January 1, 2006 - December 31, 2008Japanese Level III at IES en Lenguas Vivas Juan Ramón Fernández
January 1, 2012 - December 31, 2014Translation Bachelor’s Degree at ENS en Lenguas Vivas Sofía E. B. de Spangenberg
January 1, 2010 - January 1, 2015120+ hour Premier Online TEFL course at TEFL.org, Online Academy
January 1, 2018 - September 3, 2025Secondary Education with Humanities and Social Sciences orientation at Instituto Corazón Inmaculado de María
August 1, 2020 - December 1, 2020Japanese Level I II at IES en Lenguas Vivas Juan Ramón Fernández
January 1, 2012 - January 1, 2014Translation Bachelor's Degree at ENS en Lenguas Vivas Sofía E. B. de Spangenberg
January 1, 2012 - December 31, 2014120+ hour Premier Online TEFL course at TEFL.org Online Academy
January 1, 2018 - September 3, 2025Secondary Education with Humanities and Social Sciences at Instituto Corazón Inmaculado de María
August 1, 2020 - December 31, 2020Japanese Level I-III at IES en Lenguas Vivas Juan Ramón Fernández
January 1, 2006 - December 31, 2008Bachelor's Degree in Translation at Escuelas de Lenguas Vivas Sofía E. de Spangenberg, Buenos Aires, Argentina
January 1, 2010 - December 31, 2015Japanese Language Level II at Lenguas Vivas, Buenos Aires, Argentina (Juan Ramón Fernández)
January 1, 2006 - December 31, 2008High School Diploma (Humanities and Social Sciences orientation) at Instituto Corazón Inmaculado de María, Lomas de Zamora, Buenos Aires, Argentina
August 2, 2020 - December 2, 2020TEFL Certification (120 hours) at Premier Online TEFL course (TEFL.org)
January 1, 2018 - September 22, 2025Bachelor’s Degree in Languages at Lenguas Vivas Sofía E. B. de Spangenberg
January 1, 2010 - January 1, 2015Japanese Language Level II at Lenguas Vivas, Juan Ramón Fernández
January 1, 2006 - January 1, 2008Secondary Education - Humanities and Social Sciences orientation at Instituto Corazón Inmaculado de María
January 1, 2012 - January 1, 2014TEFL Certification (Premier Online TEFL) at TEFL.org / Premier Online TEFL
August 1, 2020 - December 1, 2020Independent Translation Project at The Lab Ideas Co.
January 1, 2018 - September 22, 2025TEFL Certification at TEFL Certification Program
January 1, 2020 - January 1, 2020Qualifications
120+ hour Premier Online TEFL course
August 1, 2020 - December 31, 2020120+ hour Premier Online TEFL course
August 1, 2020 - December 31, 2020Technical, Literary and Scientific Translation Programme (distance learning)
January 1, 2018 - September 3, 2025120+ hour Premier Online TEFL course
January 1, 2018 - September 3, 2025120+ hour Premier Online TEFL course
January 1, 2018 - September 3, 2025TEFL Certification (120 hours)
January 1, 2018 - September 22, 2025Japanese Language Level II
January 1, 2006 - December 31, 2008High School Diploma (Humanities and Social Sciences orientation)
August 2, 2020 - December 2, 2020Bachelor's Degree in Translation
January 1, 2010 - December 31, 2015Japanese Language Level II
January 1, 2006 - January 1, 2008TEFL Certification (Premier Online TEFL)
August 1, 2020 - December 1, 2020Bachelor in Translation – English and Spanish Language and Literature
January 1, 2022 - January 1, 2022TEFL Certification
January 1, 2020 - January 1, 2020Bachelor in Translation – English and Spanish Language and Literature
January 1, 2022 - January 1, 2022TEFL Certification
January 1, 2020 - January 1, 2020Bachelor in Translation – English and Spanish Language and Literature
January 1, 2022 - January 1, 2022TEFL Certification
January 1, 2020 - December 5, 2025Bachelor in Translation – English and Spanish Language and Literature
January 11, 2030 - January 1, 2022TEFL Certification
January 1, 2020 - December 5, 2025Bachelor in Translation – English and Spanish Language and Literature
January 11, 2030 - January 1, 2022TEFL Certification – Teaching English as a Foreign Language
January 11, 2030 - January 1, 2020Bachelor in Translation – English and Spanish Language and Literature
January 11, 2030 - January 1, 2022TEFL Certification – Teaching English as a Foreign Language
January 11, 2030 - January 1, 2020Bachelor in Translation – English and Spanish Language and Literature
January 11, 2030 - January 1, 2022Industry Experience
Gaming, Media & Entertainment, Software & Internet, Professional Services, Education, Retail, Telecommunications, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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