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I'm a driven, highly adaptable professional who has grown over the past 9 years in one of the most demanding environments at Amazon. I enjoy being with and around people, facilitating, delivering good products and achieving great customer experience and journey. I will definitely ask questions, maybe not always the most comfortable ones. My creative background in visual arts certainly helps with UI/UX. With these few simple but powerful pillars in mind we can easily build trust together and I'd like to also add having fun in the mix. Then, well then, we're unstoppable. My creative background in visual arts fuels my UI/UX approach and helps me craft intuitive interfaces. With these pillars in mind, we can build trust together, have fun, and drive exceptional outcomes.…I'm a driven, highly adaptable professional who has grown over the past 9 years in one of the most demanding environments at Amazon. I enjoy being with and around people, facilitating, delivering good products and achieving great customer experience and journey. I will definitely ask questions, maybe not always the most comfortable ones. My creative background in visual arts certainly helps with UI/UX. With these few simple but powerful pillars in mind we can easily build trust together and I'd like to also add having fun in the mix. Then, well then, we're unstoppable. My creative background in visual arts fuels my UI/UX approach and helps me craft intuitive interfaces. With these pillars in mind, we can build trust together, have fun, and drive exceptional outcomes.

Lucian Balan

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I'm a driven, highly adaptable professional who has grown over the past 9 years in one of the most demanding environments at Amazon. I enjoy being with and around people, facilitating, delivering good products and achieving great customer experience and journey. I will definitely ask questions, maybe not always the most comfortable ones. My creative background in visual arts certainly helps with UI/UX. With these few simple but powerful pillars in mind we can easily build trust together and I'd like to also add having fun in the mix. Then, well then, we're unstoppable. My creative background in visual arts fuels my UI/UX approach and helps me craft intuitive interfaces. With these pillars in mind, we can build trust together, have fun, and drive exceptional outcomes.…I'm a driven, highly adaptable professional who has grown over the past 9 years in one of the most demanding environments at Amazon. I enjoy being with and around people, facilitating, delivering good products and achieving great customer experience and journey. I will definitely ask questions, maybe not always the most comfortable ones. My creative background in visual arts certainly helps with UI/UX. With these few simple but powerful pillars in mind we can easily build trust together and I'd like to also add having fun in the mix. Then, well then, we're unstoppable. My creative background in visual arts fuels my UI/UX approach and helps me craft intuitive interfaces. With these pillars in mind, we can build trust together, have fun, and drive exceptional outcomes.

Available to hire

I’m a driven, highly adaptable professional who has grown over the past 9 years in one of the most demanding environments at Amazon. I enjoy being with and around people, facilitating, delivering good products and achieving great customer experience and journey. I will definitely ask questions, maybe not always the most comfortable ones. My creative background in visual arts certainly helps with UI/UX. With these few simple but powerful pillars in mind we can easily build trust together and I’d like to also add having fun in the mix. Then, well then, we’re unstoppable.

My creative background in visual arts fuels my UI/UX approach and helps me craft intuitive interfaces. With these pillars in mind, we can build trust together, have fun, and drive exceptional outcomes.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

German

Advanced

French

Advanced

Work Experience

Subject Matter Expert at Amazon Development Center

September 1, 2025 - September 19, 2025

Acted as a liaison between 2 Business Teams and 2 Support Teams, facilitating communication and collaboration. Offshored processes to Support Teams, ensuring smooth BAU execution. Delivered training, refreshers, and shadowing sessions to support team growth and skill development. Coordinated global digital marketing projects with measurable impact and developed customer retention strategies.

Subject Matter Expert at AMAZON Development Center

September 1, 2025 - September 19, 2025

Acted as liaison between two business teams and two support teams, facilitating cross-team communication and collaboration. Translated evolving business needs into standardized, scalable processes; offshored workflows to support teams for smoother BAU execution. Delivered trainings and shadowing sessions to grow team capabilities, spearheaded communication initiatives, reduced process impediments, and coordinated global digital marketing projects with measurable impact. Developed customer retention strategies and identified opportunities for continuous process improvements, revitalizing and tracking digital marketing campaigns.

Senior Catalog Specialist at Amazon Development Center

March 1, 2022 - September 19, 2025

Coordinated major projects with global impact, analyzing processes and resolving errors on high-value products. Led stakeholder discussions, implemented efficiency ideas, monitored KPIs, and mentored associates to ensure rapid ramp-up and skill development.

Senior Catalog Specialist at AMAZON Development Center

March 1, 2022 - September 19, 2025

Coordinated high-impact projects with global reach, analyzed processes, and resolved errors on high-value products. Led recurring stakeholder discussions, driving decisions that supported process improvements and cross-team efficiency. Monitored KPIs, produced detailed performance reports, and mentored associates to ensure rapid ramp-up and skill development.

Catalog Specialist – German at Amazon Development Center

June 1, 2019 - September 19, 2025

Performed quality audits to ensure all content on Amazon websites complied with company standards and guidelines. Conducted root cause analysis, implemented corrective actions, and improved process functioning to enhance productivity and quality.

Catalog Specialist – German at AMAZON Development Center

June 1, 2019 - September 19, 2025

Performed quality audits to ensure Amazon content compliance with standards. Analyzed defects at warehouse and customer levels, proposing corrective actions. Conducted root cause analysis to prevent recurrence and researched missing information to ensure correct process functioning, enhancing team productivity and quality performance.