I am an administrative professional with over 10 years of experience supporting office operations, finance administration, and customer service in corporate and commercial environments. I'm based in Ireland with international experience and professional communication skills, and I'm seeking to contribute to a structured and results-driven organization.

Lucileia Soares Franco da Silva

I am an administrative professional with over 10 years of experience supporting office operations, finance administration, and customer service in corporate and commercial environments. I'm based in Ireland with international experience and professional communication skills, and I'm seeking to contribute to a structured and results-driven organization.

Available to hire

I am an administrative professional with over 10 years of experience supporting office operations, finance administration, and customer service in corporate and commercial environments.

I’m based in Ireland with international experience and professional communication skills, and I’m seeking to contribute to a structured and results-driven organization.

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Language

English
Advanced
Portuguese
Fluent

Work Experience

Assistant Deli / Customer Service & Cashier at Centra Raheen
October 1, 2024 - April 1, 2025
Provided high-quality customer service at the deli counter, operated the cash register, processed payments accurately, and assisted during peak hours to improve service efficiency. Also prepared and displayed food products in line with hygiene and food safety standards, and addressed customer inquiries and complaints professionally.
Cooking Assistant / Cashier at Chicken Hut Limerick
May 1, 2022 - November 1, 2024
Operated cashier services with opening/closing tills and daily cash reconciliation. Assisted with food preparation and kitchen operations, maintained cleanliness and hygiene standards, supported the team during busy periods, and delivered professional customer service in a fast-paced environment.
Administrative Assistant at Peris & Peris Ltda
April 1, 2015 - April 1, 2022
Provided administrative and personal customer support. Managed Excel spreadsheets and filing systems. Posted and verified invoices and financial documents. Managed accounts payable and receivable. Supported sales processes and customer follow-ups. Performed credit and defaulter consultations.
Administrative Assistant at Citroën Lumièri Veículos Ltda
December 1, 2010 - December 1, 2014
Customer service and administrative support. Processed invoices and service orders. Conducted customer satisfaction surveys. Managed Excel spreadsheets and filing systems. Prepared accessory and service reports.
Office Assistant at Copical Comercial de Pinturas Caio Ltda
November 1, 2007 - September 1, 2010
Performed banking services and cashier duties. Organized files and supported daily office routines.

Education

Bachelor of Biological Sciences (partial) at Paulista University – São Paulo, Brazil
January 11, 2030 - February 12, 2026
Bachelor of Biological Sciences (partial) at Paulista University, São Paulo, Brazil
January 11, 2030 - February 12, 2026

Qualifications

Special Needs Assistant (SNA)
January 11, 2030 - February 12, 2026
Manual Handling
January 11, 2030 - February 12, 2026
Computing: Microsoft Office, Windows, Internet & Typing
January 11, 2030 - February 12, 2026
Administrative Assistant
January 11, 2030 - February 12, 2026
Transversal Competence: Personal Finance
January 11, 2030 - February 12, 2026
Financial Strategy for Growth
January 11, 2030 - February 12, 2026
Professional Posture and Image
January 11, 2030 - February 12, 2026
Corporate Accounting
January 11, 2030 - February 12, 2026
Special Needs Assistant (SNA)
January 11, 2030 - February 12, 2026
Manual Handling
January 11, 2030 - February 12, 2026
Computing: Microsoft Office, Windows, Internet & Typing
January 11, 2030 - February 12, 2026
Administrative Assistant – CIPS
January 11, 2030 - February 12, 2026
Transversal Competence: Personal Finance – SENAI
January 11, 2030 - February 12, 2026
Financial Strategy for Growth – SEBRAE
January 11, 2030 - February 12, 2026
Professional Posture and Image – Fundação Bradesco
January 11, 2030 - February 12, 2026
Corporate Accounting – Fundação Bradesco
January 11, 2030 - February 12, 2026

Industry Experience

Retail, Professional Services, Education, Manufacturing, Other