Available to hire
I am a passionate product designer with over 4 years of experience focused on creating inclusive user experiences. My work spans fintech and regulated environments where I emphasize clarity and user trust. I believe in the power of design to simplify complex systems and enhance user interactions.
Skills
Experience Level
Expert
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Senior UXD / Service Design Focus at Prex
September 1, 2022 - December 31, 2025Designed and evaluated end-to-end service experiences for financial products, focusing on onboarding and transactional flows. Analyzed user journeys to identify friction points and designed scalable communication systems to enhance user interaction. Collaborated cross-functionally to ensure alignment with business and legal requirements.
UXW Semi Senior / Service Design & Research at SURA Asset Management
August 1, 2021 - August 31, 2022Designed service experiences for investment products in regulated contexts, balancing user needs and legal requirements. Conducted research to understand user behavior and designed conversational flows for customer support chatbots.
Copywriter / Editor at Herbalife
October 1, 2018 - March 31, 2021Created and edited conversion-oriented digital content while aligning with brand tone and regulatory standards. Improved messaging across digital channels based on performance insights.
UX Writer at Wunderman Phantasia
February 1, 2018 - September 30, 2018Designed microcopy and transactional flows for digital interfaces, ensuring usability and business alignment. Collaborated with design and strategy teams for coherent end-to-end experiences.
Community & Content Manager at Habla.pe / Manya.pe
January 1, 2017 - December 31, 2017Planned and executed communication and social media strategies while managing community engagement and feedback.
Product Designer / UX Content Strategist at Prex
September 1, 2022 - December 1, 2025Designed end-to-end product experiences across onboarding, transfers, and financial services, enhancing usability and trust. Led design in Figma, improving onboarding conversion through restructuring and user decision guidance.
UX Designer / UX Writer at SURA Asset Management
August 1, 2021 - August 1, 2022Developed user flows and product experiences for investment and pension platforms, translating complex requirements into structured journeys. Conducted research to enhance user comprehension.
UX Designer at Herbalife
October 1, 2018 - March 1, 2021Created end-to-end digital experiences across LATAM, optimizing user journeys and collaborating with teams to deliver compliant product experiences.
Education
Bachelor’s Degree in Communication Sciences at Universidad de San Martín de Porres
January 11, 2030 - January 16, 2026Bachelor’s Degree in Communication Sciences at Universidad de San Martín de Porres
January 11, 2030 - May 4, 2026Bachelor’s Degree in Communication Sciences at Universidad de San Martín de Porres
January 11, 2030 - May 4, 2026Qualifications
UX Writing
January 11, 2030 - January 16, 2026UX Research
January 11, 2030 - January 16, 2026User Research & Testing for UX Writing
January 11, 2030 - January 16, 2026Introduction to Technical Writing
January 11, 2030 - January 16, 2026Service Design Jam
January 11, 2030 - May 4, 2026UX Writing
January 11, 2030 - May 4, 2026UX Research
January 11, 2030 - May 4, 2026User Research & Testing for UX Writing
January 11, 2030 - May 4, 2026Introduction to Technical Writing
January 11, 2030 - May 4, 2026Service Design Jam
January 11, 2030 - May 4, 2026UX Writing
January 11, 2030 - May 4, 2026UX Research
January 11, 2030 - May 4, 2026User Research & Testing for UX Writing
January 11, 2030 - May 4, 2026Introduction to Technical Writing
January 11, 2030 - May 4, 2026Industry Experience
Financial Services, Professional Services, Media & Entertainment
Skills
Experience Level
Expert
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