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Product Designer with 2+ experience solving ambiguous problems for AI/ML products, large enterprises, and other digital products. Track record of designing to improve key performance indicators (KPIs) like task completion time and error rate.…

Lucy Pham

Product Designer, Web Designer, UX Designer, +2

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Product Designer with 2+ experience solving ambiguous problems for AI/ML products, large enterprises, and other digital products. Track record of designing to improve key performance indicators (KPIs) like task completion time and error rate.…

Available to hire

Product Designer with 2+ experience solving ambiguous problems for AI/ML products, large enterprises, and other digital products. Track record of designing to improve key performance indicators (KPIs) like task completion time and error rate.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Product & Web Designer (Contract) at Voyage Theater Company

October 1, 2025 - February 1, 2026

Designed, built, and launched the site within one academic semester, creating custom CMS workflows that eliminated layout complexity for content editors. Re-architected information structure across a 41-page site to improve navigation clarity and reduce friction for non-technical stakeholders managing frequent updates.

Product Design Intern at The Washington Post

June 1, 2025 - August 1, 2025

Designed and shipped a production-ready iOS Live Activity for real-time news, ensuring alignment with iOS guidelines and the Washington Post design system. Partnered with 3+ cross-functional disciplines to lead ideation, UI refinement, and design QA for an AI-powered 'Cook Mode'. Owned end-to-end design for higher-education onboarding supporting 880K+ users, while contributing accessible interaction states to the enterprise design system.

Vice President of Development at PwC Scholars

March 1, 2024 - June 1, 2025

Headed cross-team planning and execution of a non-profit renovation initiative, coordinating 100+ volunteers to deliver 300+ service hours and raise $12,000 for phased infrastructure improvements.

Founding Designer at BU Tech Collective

November 1, 2023 - May 1, 2025

Directed end-to-end UX foundations for app Shop Bing (IA, wireframes, and prototypes), scaling the marketplace to 400+ active users and securing $2,500 in alumni donations. Led a design team of 4 and facilitated technical workshops for 20+ students per event, overseeing the scoping and delivery of revenue-driving MVP features.