Jemuel Pelesco
Infrastructure Managed Services Associate Manager with a strong track record of leading cross-functional teams and delivering complex projects on time and within budget.
About
Infrastructure Managed Services Associate Manager with a strong track record of leading cross-functional teams and delivering complex projects on time and within budget. Expert in server administration and virtualization, with a focus on troubleshooting complex issues, implementing proactive solutions, and ensuring stability and security of IT infrastructure.
Passionate about driving innovation and improving operational efficiency, with experience managing incident and change control processes to minimize business impact while meeting service level agreements.
- 15 years' experience
- Joined July 2026
Industry experience
- Computers & Electronics
- Professional Services
- Software & Internet
Work experience· 4 roles
Managed an Infrastructure Managed Services team focused on server administration and ensuring SLAs are met. Led and managed service delivery professionals with guidance, support, and performance management. Coordinated with infrastructure teams to deliver projects within timelines. Oversaw incident and change control management processes, ensuring timely resolution and minimizing impact to business operations.
Provided application support and front-line service desk engineering support.
Handled Windows Server administration and end-user support. Managed POS software and hardware.
Education
Certifications and awards
Hire Jemuel Pelesco today
Post a job and invite Jemuel, or contact them directly. No hidden commission.