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Hello! I am Lester Kile Tejones, a Cebu-based professional with a hybrid background in fast-paced BPO support and creative writing. I excel at turning complex customer interactions into clear, actionable solutions while keeping meticulous documentation and data privacy. My experience spans high-volume technical support, transcription, and content creation, which I now leverage as a Virtual Assistant to boost your business’s efficiency and growth. In freelance work, I blog, transcribe, and proofread with precision and a results-driven mindset. I bring healthcare-level attention to detail, calm problem-solving, and collaborative spirit to help teams meet tight deadlines and deliver polished, engaging content.…Hello! I am Lester Kile Tejones, a Cebu-based professional with a hybrid background in fast-paced BPO support and creative writing. I excel at turning complex customer interactions into clear, actionable solutions while keeping meticulous documentation and data privacy. My experience spans high-volume technical support, transcription, and content creation, which I now leverage as a Virtual Assistant to boost your business’s efficiency and growth. In freelance work, I blog, transcribe, and proofread with precision and a results-driven mindset. I bring healthcare-level attention to detail, calm problem-solving, and collaborative spirit to help teams meet tight deadlines and deliver polished, engaging content.

Lester Kile Tejones

Writer, Video Editor, Content Creator, +5

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Hello! I am Lester Kile Tejones, a Cebu-based professional with a hybrid background in fast-paced BPO support and creative writing. I excel at turning complex customer interactions into clear, actionable solutions while keeping meticulous documentation and data privacy. My experience spans high-volume technical support, transcription, and content creation, which I now leverage as a Virtual Assistant to boost your business’s efficiency and growth. In freelance work, I blog, transcribe, and proofread with precision and a results-driven mindset. I bring healthcare-level attention to detail, calm problem-solving, and collaborative spirit to help teams meet tight deadlines and deliver polished, engaging content.…Hello! I am Lester Kile Tejones, a Cebu-based professional with a hybrid background in fast-paced BPO support and creative writing. I excel at turning complex customer interactions into clear, actionable solutions while keeping meticulous documentation and data privacy. My experience spans high-volume technical support, transcription, and content creation, which I now leverage as a Virtual Assistant to boost your business’s efficiency and growth. In freelance work, I blog, transcribe, and proofread with precision and a results-driven mindset. I bring healthcare-level attention to detail, calm problem-solving, and collaborative spirit to help teams meet tight deadlines and deliver polished, engaging content.

Available to hire

Hello! I am Lester Kile Tejones, a Cebu-based professional with a hybrid background in fast-paced BPO support and creative writing. I excel at turning complex customer interactions into clear, actionable solutions while keeping meticulous documentation and data privacy. My experience spans high-volume technical support, transcription, and content creation, which I now leverage as a Virtual Assistant to boost your business’s efficiency and growth.

In freelance work, I blog, transcribe, and proofread with precision and a results-driven mindset. I bring healthcare-level attention to detail, calm problem-solving, and collaborative spirit to help teams meet tight deadlines and deliver polished, engaging content.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Customer Service Representative at Qualfon

July 1, 2023 - July 1, 2024

As a Customer Service Representative at Qualfon, I handled high-volume technical support and complex account management in a fast-paced, digital environment. I consistently exceeded KPIs by delivering precise, efficient solutions, and maintained meticulous documentation with strict data privacy. I developed adaptive problem-solving and customer-centric communication that I now apply to reliable administrative and creative support as a Virtual Assistant.

Freelance Writer at Freelance Writer (Writer Freelance)

June 1, 2020 - July 1, 2023

As a freelance writer and content specialist, I delivered high-quality blogging, transcription, and proofreading services. I produced error-free, engaging content while maintaining strict attention to detail during retyping and editing tasks. I consistently managed tight deadlines, delivering polished work that supports administrative and creative teams.

Freelance Writer at Self-Employed / Freelance

June 1, 2020 - July 1, 2023

Provided high-quality blogging, transcription, and proofreading services; consistently delivered engaging, error-free content while meeting tight deadlines; skilled at retyping and editing tasks for polished outputs.