LIM CHOO LING

AI Developer & Data/ETL Engineer at ZTE Malaysia

Telecom Big Data Operations: Built custom Python tools for automated KPI report generation (Daily/Weekly/Monthly), generated VoLTE & Voice Drop Reports, Region KPI Dashboard, and WarRoom Reports. Developed ETL pipeline: ZIP extraction → CSV cleaning → structured output, reducing manual analyst workload by 80-90% through automation. System Maintenance & Technical Operations: daily maintenance for UME, CSON, and VMAX systems; biweekly backups and health checks; created a custom database to query data UME cannot retrieve directly; handled call logs and technical notices per SLA requirements. Innovation & Technical Support: supported Innovation Center demo showcases for tender projects; VMAX speed testing, remote desktop services & hardware maintenance; submitted monthly case study reports on technical findings.

Web Developer & IT Support at Zeny ITSdn Bhd

Developed web apps using JavaScript, PHP, HTML/CSS, and WordPress. Managed full development lifecycle: design → deployment → maintenance. Leveraged front-end and back-end skills to deliver responsive, maintainable web solutions and provide IT support for clients.

Web Developer & IT Support at Zeny ITS Sdn Bhd

Developed web apps using JavaScript, PHP, HTML/CSS, and WordPress. Managed full development lifecycle: design → deployment → maintenance.