Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
Language
Work Experience
Business Development Manager at ASCIT
March 1, 2025 - PresentOwn end-to-end B2B business development and software/SaaS sales cycle: prospecting, qualification, discovery, demonstrations, proposals, negotiation, and closing. Increased revenue by 30% via strategic hardware partnerships, expanded solution reach, and contributed to building Servora (online maintenance and asset management solution). Built Servora’s visibility using video-led product, awareness, and educational content (maintenance, asset management, CMMS, EAM). Conduct discovery with C-suite and director-level stakeholders, deliver tailored executive demos, manage CRM pipeline/forecasting, and support upsell/cross-sell through proposals and commercial negotiation.
Business Development & ERP/EAM Consultant at Knowledge Bridge Solutions (KNB)
March 1, 2022 - January 1, 2025Generated and qualified ERP/EAM opportunities across construction, manufacturing, and financial services. Engaged C-suite and director stakeholders, ran discovery and requirements discussions, and delivered demos for Infor LN ERP and Hexagon EAM. Supported the full customer lifecycle from commercial qualification and solution positioning through implementation, configuration, testing, go-live, and post-go-live support. Created user manuals and system documentation, delivered end-user training, and supported customer success and adoption for key accounts including 3Brothers, Infinity Towers, and NAMI (Ministry of Defence).
Sales Representative at International Retail Brands
January 1, 2020 - PresentPerformed needs analysis, product recommendations, objection handling, negotiation, upselling, and closing in a competitive, target-driven sales environment.
Customer Service Representative at Vodafone
January 1, 2017 - January 1, 2019Delivered high-volume customer service and issue resolution in a metric-driven environment, building strong communication, active listening, problem-solving, and customer handling skills.
Education
Bachelor of Business Administration (Accounting & Business Management) at International Academy for Engineering and Media Science (IAEMS)
September 1, 2018 - January 1, 2022Qualifications
Business Development Professional Diploma | Business Development Strategy Diploma
January 11, 2030 - September 1, 2026Fundamentals of Digital Marketing — Google
January 1, 2020 - March 1, 2022Data Analysis — Egypt FWD
January 1, 2020 - March 1, 2022HxGN EAM Functional Certification — Hexagon
January 11, 2030 - September 1, 2026Infor Certified CloudSuite Industrial Enterprise Associate — Infor
January 11, 2030 - September 1, 2026Industry Experience
Software & Internet, Financial Services, Manufacturing, Real Estate & Construction, Telecommunications
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
Beginner
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