I am Michel Kabongo Kazadi, a highly motivated IT professional with a strong background in systems and network administration, desktop support, and IT project management. I thrive in both independent and collaborative settings, prioritizing reliable operation, security, and efficient problem solving. I enjoy translating complex technical concepts into practical solutions that improve processes and protect data. I am a diligent, multi-tasking team player who values clear communication, continuous learning, and hands-on guidance for colleagues. I bring a proactive mindset, strong analytical skills, and a customer-focused approach to every IT challenge I tackle.

M K Kabongo

I am Michel Kabongo Kazadi, a highly motivated IT professional with a strong background in systems and network administration, desktop support, and IT project management. I thrive in both independent and collaborative settings, prioritizing reliable operation, security, and efficient problem solving. I enjoy translating complex technical concepts into practical solutions that improve processes and protect data. I am a diligent, multi-tasking team player who values clear communication, continuous learning, and hands-on guidance for colleagues. I bring a proactive mindset, strong analytical skills, and a customer-focused approach to every IT challenge I tackle.

Available to hire

I am Michel Kabongo Kazadi, a highly motivated IT professional with a strong background in systems and network administration, desktop support, and IT project management. I thrive in both independent and collaborative settings, prioritizing reliable operation, security, and efficient problem solving. I enjoy translating complex technical concepts into practical solutions that improve processes and protect data.

I am a diligent, multi-tasking team player who values clear communication, continuous learning, and hands-on guidance for colleagues. I bring a proactive mindset, strong analytical skills, and a customer-focused approach to every IT challenge I tackle.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Language

French
Fluent
English
Advanced
Swahili
Intermediate
Lingala
Intermediate
Hindi
Beginner

Work Experience

Systems / Network Administrator at GLAIF IT SOLUTION
October 30, 2016 - August 15, 2023
Set up, configure, and maintain user accounts, profiles, and permissions in Microsoft 365, Active Directory, and VPNs. Configure network servers, maintain the IT infrastructure, and ensure security and reliability of client systems. Provide top-notch support to employees and resolve issues.
Desktop Support Engineer at Computer360
September 1, 2015 - April 15, 2016
Diagnose and resolve hardware and software issues on desktops and laptops; troubleshoot LAN/WLAN connectivity; install and update software; document and monitor IT requests; provide user training and guidance.
IT Consultant at Exeo
August 15, 2015 - August 15, 2015
IT project management support; provided 1st/2nd line phone, chat, and email support to resolve system issues; remote updates; diagnose and repair hardware/software faults; assist clients with installations and upgrades.

Education

Bachelor of Science in Information Technology at Karnataka State Open University
January 11, 2030 - April 6, 2026
Secondary Diploma, Pedagogy Degree at Mikuba Institute (Likasi Campus)
January 11, 2030 - April 6, 2026

Qualifications

Microsoft Certified IT Professional (MCITP)
January 11, 2030 - April 6, 2026
Cisco Certified Network Associate (CCNA)
January 11, 2030 - April 6, 2026
Oracle Database SQL Certified Expert
January 11, 2030 - April 6, 2026
Oracle PL/SQL Developer Certified Associate
January 11, 2030 - April 6, 2026
Microsoft Certified Professional (MCP)
January 11, 2030 - April 6, 2026

Industry Experience

Computers & Electronics, Software & Internet, Professional Services, Other