OGOFURE OKPAKO PAUL

Conducted free training on threat intelligence for newcomers to help them transition smoothly into cybersecurity. Provided technical support troubleshooting security system and network issues. Collaborated on upgrading network systems, increasing efficiency by 20%, and worked with the team to maintain and troubleshoot server issues, improving system uptime by 15%.

Analyzed cyber threats and improved the organization’s security posture through targeted controls. Increased cyber information security by 15% by identifying key gaps and vulnerabilities and applying improved security protocols. Implemented a new security protocol that reduced vulnerabilities by 30% and conducted periodic system audits to raise system security by 25%. Developed a company-wide security awareness training program that increased staff security compliance by 50%. Initiated quick incident response against detected intrusions, curbing potential data breaches by 40%. Managed and maintained company-wide firewall settings, reducing network vulnerabilities by 22%.

Provided technical support to customers by troubleshooting computer hardware, software, internet connectivity, and peripheral devices. Assisted users with system configuration, software installation, printing/scanning, and basic network-related issues. Maintained computer systems, performed routine updates and maintenance, and resolved technical problems to support reliable performance. Supported data analysis and report writing, collaborated on graphics design, and trained students and customers on desktop publishing, digital literacy, and cybersecurity best practices. Also supported university and polytechnic students with project research, data analysis, and technical documentation.