Available to hire
• Supported sales and marketing teams with CRM updates and data accuracy
• Prepared reports, presentations, and client documentation
• Assisted with digital marketing coordination and analytics tracking
• Acted as a key support point between clients and internal teams
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Global Experience Specialist - GES / Exhibitor Service Specialist
July 1, 2021 - PresentManage customer enquiries, document interactions in CRM, resolve queries both internally and with exhibitors, and liaise between operations and clients. Handle exhibitor orders, take payments, raise invoices, and drive outbound sales through service and up-selling. Maintain KPIs and SLAs, ensuring timely communication and meticulous attention to detail.
Sales Admin at Hambleside & Danelaw
June 1, 2021 - June 30, 2021Provided administrative support for sales operations, coordinating orders and documentation to ensure timely processing.
Admin Assistant at Synergy Health
May 1, 2021 - June 30, 2021Administrative duties supporting daily operations and project coordination.
Team Leader and Brand Ambassador at Elevate Staffing
January 1, 2021 - March 31, 2021Contract role supporting HMRC events; led a team, coordinated with traders and border/ Brexit-related documentation, and produced KPI-based reports.
Customer Advisor at Novacroft
September 1, 2020 - October 31, 2020Customer-facing advisor handling inquiries and support activities.
Warehouse Operative at Hermes Rugby
March 1, 2020 - September 30, 2020Warehouse duties including stock handling, order processing, and logistics support.
Social Media & Digital Marketer at Frank Harvey HiFi Xcellence
September 1, 2019 - February 29, 2020On-page and off-page SEO, social media strategy, content planning, and performance reporting using Google Analytics and SEMrush.
Freelance Social Media and Content Manager at JS Management & IT Consultancy
January 1, 2017 - August 31, 2019Managed social media content scheduling, market research, keyword research, and client liaison for project delivery.
Manuals Administrator at Kannegiesser UK
February 1, 2014 - August 31, 2015Compiled cost-effective operations manuals, produced CE certificates, coordinated translations and document dispatch.
Office Administrator at Kannegiesser UK
February 1, 2013 - June 30, 2014HR support, timesheet updates, meeting coordination, travel arrangements, and data preparation for VAT/claims.
Reception & Sales Admin at Kannegiesser UK
July 1, 2012 - February 28, 2013Reception, sales administration, diary management, and coordination of daily operations.
Education
MBA – Marketing at Punjab Technical University, India
January 11, 2030 - January 1, 2009Bachelor of Arts – Business Studies & Psychology at Punjab University, India
January 11, 2030 - January 1, 2007A-Levels – Business Studies, Psychology & Sociology at Foxford Community School, Coventry
January 11, 2030 - January 1, 2004Qualifications
Industry Experience
Software & Internet, Media & Entertainment, Professional Services, Manufacturing, Consumer Goods
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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