Maxim Tkachenko

Redesigned and improved Flare CRM platform; built MVPs of AI chatbot and AI agents for marketing agencies and banks; created the Design System in Figma; optimized design workflow and reduced feature development time by 3x; streamlined the process by skipping the mock-ups stage to accelerate feature delivery. Key contributions included establishing and managing design processes, developing design systems, leading discovery sessions with CPO/PMs and engineering teams, partnering with developers across the product lifecycle, producing documentation, and enhancing alignment between Figma design and implementation. Integrated AI solutions (ChatGPT, Copilot, DeepSeek, Gemini, Grok, Perplexity, etc.) and researched/design AI tools to augment workflows.

Redesigned and improved the Flare CRM platform. Built MVPs of AI chatbot and AI agents for marketing agencies and banks. Created the Design System in Figma. Optimized design workflow & reduced feature development time by 3x. Streamlined the process by skipping the mock-ups stage, accelerating feature delivery. Key contributions: established and managed design processes; developed and maintained design systems; led discovery sessions and workshops with CPO, PMs, and engineering teams; partnered with developers; produced documentation; enhanced communication between Figma design and implementation; minimized prototyping cycle; initiated feature concepts to enhance product uniqueness and competitiveness; delivered UX/UI audits, user flows, feature maps, and service blueprints; created low/high fidelity and interactive prototypes; integrated AI solutions into products and design process; researched and tested design AI tools; introduced market innovations into product design, service solut

Delivery Central internal platform for managing and analyzing product development and client work. Conducted research and analysis to improve data usability (interviews, desktop research, preference testing). Created user flows and defined tasks through ideation sessions. Designed low/high fidelity prototypes and delivered developer-ready mockups. Worked with the UUI design system. EPAM Connect Windows/macOS app for tracking user activity and boosting productivity. Supported the lead designer and later assumed lead designer role for a couple months. Designed and delivered the first product version under strict deadlines. Created graphics, prototypes, and mockups. Worked with UUI design system. Proposed a solution for seamless and fast switching between tasks that users were working on, improving workflow efficiency.