Ma. Victoria Tomas-Catalasan

Available to hire

I am a motivated and highly trainable professional seeking a remote opportunity as a Virtual Assistant, Appointment Setter, Customer Service Representative, E-commerce Support, or Data Entry Specialist.

About

I am a motivated and highly trainable professional seeking a remote opportunity as a Virtual Assistant, Appointment Setter, Customer Service Representative, E-commerce Support, or Data Entry Specialist. I bring excellent communication, a strong work ethic, and a creative eye developed over 11 years in visual merchandising. I am eager to contribute to a remote team and grow professionally in the online workspace.

Throughout my career, I have gained valuable experience working with cross-functional teams, handling documentation, and supporting marketing operations. I am currently updating my skills in customer service, virtual assistance, appointment setting, and e-commerce support through ongoing training. I am a quick learner, reliable, and passionate about expanding my expertise while supporting company success.

  • 20 years' experience
  • Joined August 2025

Industry experience

  • Retail
  • Professional Services
  • Other
  • Media & Entertainment
  • Software & Internet
  • Consumer Goods

Work experience· 10 roles

Voiceover Talent · BEIJIN INTERNATIONAL (Upwork)Jan 2023 – Present · 3 yrs 11 mos

Delivered recorded voice lines for smart home devices maintaining clear diction, script accuracy, and timely delivery.

Voiceover Talent · BEIJIN INTERNATIONAL (Upwork)Jan 2023 – Present · 3 yrs 11 mos

Delivered recorded voice lines for smart home devices while maintaining clear diction, script accuracy, and timely delivery in a remote work setting.

Voiceover Talent · BEIJIN INTERNATIONAL (Upwork)Jan 2023 – Present · 3 yrs 11 mos

Delivered recorded voice lines for smart home devices, maintaining clear diction, script accuracy, and ensuring timely delivery.

Visual Display Officer · SM Supermalls (SCMC)Jan 2019 – Aug 2025 · 6 yrs 8 mos
Visual Display Officer · SM Supermalls (SCMC)Jan 2019 – Aug 2025 · 6 yrs 8 mos
Visual Display Officer · SM Supermalls (SCMC)Jan 2019 – Jan 2019 · 1 mo
Encoder /Admin · Zialcita & CompanyMar 2008 – Dec 2008 · 10 mos
Display Artist / Merchandiser · Bluer Than Blue Ventures Inc.Jan 2008 – Aug 2025 · 17 yrs 8 mos

Education

Bachelor of Fine Arts, Major in Advertising · Philippine Women’s University2006 – 2008

Certifications and awards· 6

Social Media Management and Virtual Assistance Training2020 – 2025
Customer Service Basics (Coursera/Udemy)2025
Appointment Setting for Beginners (Self-learning)2024
Email & Chat Support Fundamentals/ Admin Assistant (In Progress)2025

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