I am a motivated and highly trainable professional seeking a remote opportunity as a Virtual Assistant, Appointment Setter, Customer Service Representative, E-commerce Support, or Data Entry Specialist. I bring excellent communication, a strong work ethic, and a creative eye developed over 11 years in visual merchandising. I am eager to contribute to a remote team and grow professionally in the online workspace. Throughout my career, I have gained valuable experience working with cross-functional teams, handling documentation, and supporting marketing operations. I am currently updating my skills in customer service, virtual assistance, appointment setting, and e-commerce support through ongoing training. I am a quick learner, reliable, and passionate about expanding my expertise while supporting company success.

Ma. Victoria Tomas-Catalasan

I am a motivated and highly trainable professional seeking a remote opportunity as a Virtual Assistant, Appointment Setter, Customer Service Representative, E-commerce Support, or Data Entry Specialist. I bring excellent communication, a strong work ethic, and a creative eye developed over 11 years in visual merchandising. I am eager to contribute to a remote team and grow professionally in the online workspace. Throughout my career, I have gained valuable experience working with cross-functional teams, handling documentation, and supporting marketing operations. I am currently updating my skills in customer service, virtual assistance, appointment setting, and e-commerce support through ongoing training. I am a quick learner, reliable, and passionate about expanding my expertise while supporting company success.

Available to hire

I am a motivated and highly trainable professional seeking a remote opportunity as a Virtual Assistant, Appointment Setter, Customer Service Representative, E-commerce Support, or Data Entry Specialist. I bring excellent communication, a strong work ethic, and a creative eye developed over 11 years in visual merchandising. I am eager to contribute to a remote team and grow professionally in the online workspace.

Throughout my career, I have gained valuable experience working with cross-functional teams, handling documentation, and supporting marketing operations. I am currently updating my skills in customer service, virtual assistance, appointment setting, and e-commerce support through ongoing training. I am a quick learner, reliable, and passionate about expanding my expertise while supporting company success.

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Work Experience

Voiceover Talent at BEIJIN INTERNATIONAL (Upwork)
January 1, 2023 - Present
Delivered recorded voice lines for smart home devices, maintaining clear diction, script accuracy, and ensuring timely delivery.
Visual Display Officer at SM Supermalls (SCMC)
January 1, 2019 - January 19, 2019
Supervised a team in creating and installing mall decorations including tarpauline stickers and setups. Assisted Marketing and Operations teams with mall event setups and display design. Produced visual merchandising materials and handled related documentation. Also assisted SM Southmall and other branches with decoration and installation tasks.
Display Artist / Merchandiser at Bluer Than Blue Ventures Inc.
November 6, 2006 - March 10, 2008
Set up store window displays across multiple mall branches, produced props, coordinated setups, and maintained visual merchandising standards.
Encoder /Admin at Zialcita & Company
March 10, 2008 - December 2, 2008
Voiceover Talent at BEIJIN INTERNATIONAL (Upwork)
January 1, 2023 - Present
Delivered recorded voice lines for smart home devices while maintaining clear diction, script accuracy, and timely delivery in a remote work setting.
Visual Display Officer at SM Supermalls (SCMC)
January 1, 2019 - August 22, 2025
Supervised a team responsible for creating and installing mall decorations, tarpauline stickers, and setups. Assisted marketing and operations teams with mall event setup concerns and display design. Produced visual merchandising materials and managed related documentation. Provided additional decoration assistance for SM Southmall and SM Pamplona branches.
Display Artist / Merchandiser at Bluer Than Blue Ventures Inc.
January 1, 2008 - August 22, 2025
Set up store window displays across multiple mall branches, produced props, coordinated setups, and maintained visual merchandising standards.
Voiceover Talent at BEIJIN INTERNATIONAL (Upwork)
January 1, 2023 - Present
Delivered recorded voice lines for smart home devices maintaining clear diction, script accuracy, and timely delivery.
Visual Display Officer at SM Supermalls (SCMC)
January 1, 2019 - August 22, 2025
Supervised team in creating and installing mall decorations, tarpauline stickers, and setups. Assisted Marketing and Operations with mall event setup concerns and display design. Produced visual merchandising materials and handled related documentation. Provided additional assistance to SM Southmall and SM Pamplona branches in decorations and installations.
Display Artist / Merchandiser at Bluer Than Blue Ventures Inc.
January 1, 2008 - August 22, 2025
Set up store window displays across multiple mall branches. Produced props, coordinated set-ups, and maintained visual merchandising standards.

Education

Bachelor of Fine Arts, Major in Advertising at Philippine Women’s University
January 1, 2006 - January 1, 2008

Qualifications

Social Media Management and Virtual Assistance Training
January 1, 2020 - December 31, 2025
Customer Service Basics (Coursera/Udemy)
January 1, 2025 - December 31, 2025
Appointment Setting for Beginners (Self-learning)
July 1, 2024 - July 31, 2024
Email & Chat Support Fundamentals/ Admin Assistant (In Progress)
January 1, 2025 - August 31, 2025
Ecommerce (Currently updating/Self learning)
July 1, 2025 - December 31, 2025
Canva
January 1, 2025 - December 31, 2025

Industry Experience

Retail, Professional Services, Other, Media & Entertainment, Software & Internet, Consumer Goods