Mabeth Lorenzo

Available to hire

Hi, I’m Mabeth Lorenzo, a dedicated Social Media Manager and Virtual Assistant with 7+ years of experience supporting teams and managing digital operations.

About

Hi, I’m Mabeth Lorenzo, a dedicated Social Media Manager and Virtual Assistant with 7+ years of experience supporting teams and managing digital operations.

I excel at content creation, photo/video editing, social media posting and scheduling, ads management, and performance reporting. I’m highly organized, detail-oriented, and reliable, able to keep day-to-day operations running smoothly while helping businesses grow and maintain a strong online presence.

  • Joined April 2026

Languages

  • EnglishFluent
  • TagalogFluent

Industry experience

  • Media & Entertainment
  • Travel & Hospitality
  • Professional Services

Projects · 1

This portfolio showcases high-end digital operations as a Social Media Manager, specializing in exclusive island hospitality and ad campaigns. From Ultra-HD photo curation that maintains a natural, high-end aesthetic to full-scale campaign management, trendy and eye-catching video reels, these samples demonstrate a blend of creative taste and technical precision. It also includes a strategic calendar management sample, highlighting my ability to coordinate complex schedules across timezones (PHT/EST) while keeping operations seamless. videoeditor #SocialMediaManagement #Facebook #Portfolio #Canva #Capcut #DigitalOperations #LuxuryHospitality #CampaignManagement #PhotoCuration #VirtualAssistantPH #ShopifyExpert #KlaviyoMarketing #ContentStrategy #ExecutiveSupport

  • Social Media Freelancer

Work experience· 4 roles

Social Media Agent · Il MakiageAug 2025 – Feb 2026 · 7 mos

Monitored and responded to public comments across TikTok, Instagram, Facebook, YouTube, and more; engaged with positive and negative feedback; resolved customer inquiries via email; leveraged product knowledge to recommend and sell items based on customer needs; identified potential leads for outreach.

Breach Support Representative · GigCx / EtechJun 2025 – Dec 2025 · 7 mos

Handled high-volume inbound calls and emails with accuracy and discretion; documented cases, followed procedures, and supported internal workflows; maintained professionalism while addressing sensitive customer concerns.

Social Media Manager · Stellar Twin Island ResortSep 2020 – Jun 2025 · 4 yrs 10 mos

Built and maintained organized systems for content, inquiries, and internal workflows; managed daily guest communications; coordinated with guests and internal teams; set up automated messaging, booking funnels, and digital processes; tracked performance data and optimized workflows.

Customer Service Representative II · TELUS InternationalMay 2015 – Nov 2017 · 2 yrs 7 mos

Education

Master of Arts in Education · Laguna State Polytechnic University2017 – 2023
Bachelor of Science in Home Economics · Laguna State Polytechnic University2011 – 2015

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