I'm Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences. I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.

Mackenzie Haney

I'm Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences. I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.

Available to hire

I’m Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences.

I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Dutch
Intermediate

Work Experience

Hostess at Red Lobster
January 1, 2020 - Present
Efficiently coordinated large party bookings and special events. Trained and supervised new hostess team members. Resolved guests' inquiries, concerns, and complaints. Communicated with servers, kitchen staff, and management efficiently.
Hostess / Server at Red Lobster
January 1, 2020 - January 1, 2022
Coordinated large party bookings, trained new team members, and ensured excellent guest service through clear communication with staff and management.
Restaurant Team Member at My Tannour
January 1, 2022 - Present
Supported daily restaurant operations by preparing dishes, managing delivery and in-person orders, maintaining cleanliness, and ensuring a warm and welcoming customer experience.
Hostess/Server at My Tannour
January 1, 2020 - April 30, 2022
Supported daily restaurant operations by preparing dishes, managing delivery and in-person orders, maintaining cleanliness, and ensuring a warm and welcoming customer experience.
Restaurant Team Member at Red Lobster
May 1, 2025 - January 1, 2026
Contributed to guest service excellence and team collaboration to ensure smooth service.

Education

High School Diploma at Nixa High School
January 1, 2015 - January 1, 2019
Bachelor of Applied Sciences at Arteveldehogeschool
January 1, 2022 - January 1, 2026
Esthetics License at Summit Salon Academy
January 1, 2020 - January 1, 2021
High School Diploma at Nixa High School
January 11, 2030 - January 29, 2026
Cosmetology / Salon Training at Summit Salon Academy
January 11, 2030 - January 29, 2026
Bachelor of Applied Sciences in International Communication Management at Arteveldehogeschool
January 1, 2015 - January 1, 2019
Bachelor of Applied Sciences in International Communication Management at Arteveldehogeschool
January 1, 2015 - January 1, 2019

Qualifications

Esthetics License
January 1, 2020 - January 1, 2021

Industry Experience

Education, Media & Entertainment, Professional Services, Software & Internet, Other, Travel & Hospitality, Retail