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I'm Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences. I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.…I'm Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences. I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.

Mackenzie Haney

Brand Designer, Content Designer, Marketing Strategist, +5

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I'm Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences. I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.…I'm Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences. I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.

Available to hire

I’m Mackenzie Haney, a graduate in International Communication Management with a strong foundation in digital marketing, cross-cultural communication, and copywriting. I thrive in international, creative environments and enjoy shaping effective marketing strategies that resonate across diverse audiences.

I also bring hands-on hospitality and customer-service experience from roles at My Tannour and Red Lobster, where I supported restaurant operations, ensured a warm and welcoming experience, and collaborated closely with teammates to deliver excellent guest service.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Dutch

Intermediate

Work Experience

Hostess at Red Lobster

January 1, 2020 - Present

Efficiently coordinated large party bookings and special events. Trained and supervised new hostess team members. Resolved guests' inquiries, concerns, and complaints. Communicated with servers, kitchen staff, and management efficiently.

Hostess / Server at Red Lobster

January 1, 2020 - January 1, 2022

Coordinated large party bookings, trained new team members, and ensured excellent guest service through clear communication with staff and management.

Restaurant Team Member at My Tannour

January 1, 2022 - Present

Supported daily restaurant operations by preparing dishes, managing delivery and in-person orders, maintaining cleanliness, and ensuring a warm and welcoming customer experience.

Hostess/Server at My Tannour

January 1, 2020 - April 30, 2022

Supported daily restaurant operations by preparing dishes, managing delivery and in-person orders, maintaining cleanliness, and ensuring a warm and welcoming customer experience.

Restaurant Team Member at Red Lobster

May 1, 2025 - January 1, 2026

Contributed to guest service excellence and team collaboration to ensure smooth service.