Kiranbabu Maddala

Led end-to-end SDLC activities across a 20-member module team within a 50-member project, covering design, coding, review, testing, and documentation for a telecom mainframe billing platform. Served as primary escalation point for daily production abends, maintaining consistent SLA compliance on resolution timelines. Drove mainframe data migration to Azure by extracting dumps, validating integrity in the new environment, and delivering migration reports with zero rework; built automation scripts for file comparison and report generation, reducing manual verification by ~40%. Created migration artifacts (including data flow diagrams) for clean handoffs, proactively tracked project risks through resolution, and reported status during daily Scrum calls.

Client: WellPoint / Anthem. Owned claims application maintenance and production support for the claims processing platform across three IMS regions (IMSP, IMSW, IMSN). Managed a 20-member module team with weekly status calls and SLA ownership for incident resolution. Recovered abended Control-M jobs across all IMS regions within SLA windows to prevent downstream billing disruption. Improved batch performance by converting DLI to BMP jobs to reduce restart re-processing overhead, parallelizing finalization by splitting temp files, and rebalancing hourly sweep load—reducing nightly batch cycle delays. Built and maintained a consolidated file-exchange inventory to measurably reduce recurring abend rates; created a knowledge repository during KT; supported monthly infrastructure release validation activities.