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Hi, I’m Maddie Bourne, a Bachelor of Business student at the University of Waikato, double majoring in Strategic Management and Marketing. I’m passionate about social media, content creation, and digital marketing, and I bring energy, organization, and a collaborative mindset to every project. I’ve gained hands-on experience across customer service, events hosting, and marketing support through roles at Hoyts Lux, Sky City, Rebel Sports, The Peak, and internships with the University of Waikato. I love turning ideas into engaging content and building positive online communities.…Hi, I’m Maddie Bourne, a Bachelor of Business student at the University of Waikato, double majoring in Strategic Management and Marketing. I’m passionate about social media, content creation, and digital marketing, and I bring energy, organization, and a collaborative mindset to every project. I’ve gained hands-on experience across customer service, events hosting, and marketing support through roles at Hoyts Lux, Sky City, Rebel Sports, The Peak, and internships with the University of Waikato. I love turning ideas into engaging content and building positive online communities.

Maddie Bourne

Content Creator, Social Media Manager, Marketing Strategist, +3

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Hi, I’m Maddie Bourne, a Bachelor of Business student at the University of Waikato, double majoring in Strategic Management and Marketing. I’m passionate about social media, content creation, and digital marketing, and I bring energy, organization, and a collaborative mindset to every project. I’ve gained hands-on experience across customer service, events hosting, and marketing support through roles at Hoyts Lux, Sky City, Rebel Sports, The Peak, and internships with the University of Waikato. I love turning ideas into engaging content and building positive online communities.…Hi, I’m Maddie Bourne, a Bachelor of Business student at the University of Waikato, double majoring in Strategic Management and Marketing. I’m passionate about social media, content creation, and digital marketing, and I bring energy, organization, and a collaborative mindset to every project. I’ve gained hands-on experience across customer service, events hosting, and marketing support through roles at Hoyts Lux, Sky City, Rebel Sports, The Peak, and internships with the University of Waikato. I love turning ideas into engaging content and building positive online communities.

Available to hire

Hi, I’m Maddie Bourne, a Bachelor of Business student at the University of Waikato, double majoring in Strategic Management and Marketing. I’m passionate about social media, content creation, and digital marketing, and I bring energy, organization, and a collaborative mindset to every project.

I’ve gained hands-on experience across customer service, events hosting, and marketing support through roles at Hoyts Lux, Sky City, Rebel Sports, The Peak, and internships with the University of Waikato. I love turning ideas into engaging content and building positive online communities.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Customer Service at Hoyts LUX

January 1, 2022 - December 31, 2025

Delivered high-level customer service in a fast-paced cinema environment, operated POS systems, processed payments, and managed cash with accuracy. Resolved customer inquiries professionally, supported front-of-house operations, handled bookings and scheduling, and maintained store presentation. Collaborated across departments including marketing and administration, contributing to smooth day-to-day operations and cross-team communication. Managed data entry and records, assisted with events and program delivery, and supported upselling and product recommendations to meet targets.

Receptionist / Fun Ambassador at SKY CITY

January 1, 2025 - December 31, 2026

Provided front-of-house support in a highly regulated environment. Greeted guests, addressed inquiries, and supported daily operations. Managed bookings and guest communications to ensure smooth guest experiences.

Receptionist / Events Host at The Peak

January 1, 2022 - December 31, 2023

Delivered high-level customer service as receptionist and events host. Assisted with event setup, guest management, and coordination of programs and activities. Supported front desk operations and maintained accurate booking records to ensure efficient event delivery.

Talent Ambassador (Casual) at University of Waikato

January 1, 2024 - December 31, 2025

Promoted NZU Talent Platform as a Casual Talent Ambassador. Created engaging social media content to promote the platform, supported campus promotion and student engagement across digital channels, and assisted with on-campus events (career expos). Generated ideas for content and marketing initiatives and analyzed content performance to improve engagement. Engaged with students and industry professionals, demonstrating initiative beyond academic study.

Retail Sales Assistant at Rebel Sports

January 1, 2022 - December 31, 2023

Developed sales and upselling skills; maintained visual merchandising standards; supported day-to-day store operations and customer inquiries; contributed to meeting sales targets.

Intern at University of Waikato

January 1, 2024 - December 31, 2025

Internship experience with involvement in Women in Business Association; supported events and operations; gained exposure to organisational operations across departments.

Volunteer / Member at Women in Business Association – University of Waikato

January 1, 2022 - December 31, 2023

Active member participating in events and professional development opportunities; contributed to campus activities and networking.

Talent Ambassador (Casual) at ZuNi Talent

January 1, 2026 - Present

Engaged with talent platforms to promote opportunities; supported outreach and promotion activities; contributed to events and campus engagement initiatives.