afif bedoui
Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues.
About
Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues. I prioritize clear communication, stay calm under pressure, and am committed to delivering an excellent passenger experience.
I have worked as a Qatar Airways Customer Service Agent delivering exceptional service to hundreds of passengers per shift, and I have earlier experience as a waiter/cashier, focusing on hospitality, efficiency, and teamwork. I am also pursuing studies in audio-visual arts, including screenwriting and directing, which helps me bring creativity and collaboration to every project.
- 3 years' experience
- Joined March 2026
Skills· 1
Languages
- ArabicFluent
- EnglishAdvanced
- FrenchAdvanced
Industry experience
- Travel & Hospitality
- Transportation & Logistics
- Professional Services
Work experience
Delivered exceptional customer service by assisting 300–500 passengers per shift with inquiries, special service needs, check-in procedures, and ensuring on-time, compliant boarding operations.
Warmly welcomed guests, managed reservations, guided seating, and efficiently took orders with accuracy and professionalism.
Education
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