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Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues. I prioritize clear communication, stay calm under pressure, and am committed to delivering an excellent passenger experience. I have worked as a Qatar Airways Customer Service Agent delivering exceptional service to hundreds of passengers per shift, and I have earlier experience as a waiter/cashier, focusing on hospitality, efficiency, and teamwork. I am also pursuing studies in audio-visual arts, including screenwriting and directing, which helps me bring creativity and collaboration to every project.…Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues. I prioritize clear communication, stay calm under pressure, and am committed to delivering an excellent passenger experience. I have worked as a Qatar Airways Customer Service Agent delivering exceptional service to hundreds of passengers per shift, and I have earlier experience as a waiter/cashier, focusing on hospitality, efficiency, and teamwork. I am also pursuing studies in audio-visual arts, including screenwriting and directing, which helps me bring creativity and collaboration to every project.

afif bedoui

Screenwriter, Director of Photography, Cinematographer, +3

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Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues. I prioritize clear communication, stay calm under pressure, and am committed to delivering an excellent passenger experience. I have worked as a Qatar Airways Customer Service Agent delivering exceptional service to hundreds of passengers per shift, and I have earlier experience as a waiter/cashier, focusing on hospitality, efficiency, and teamwork. I am also pursuing studies in audio-visual arts, including screenwriting and directing, which helps me bring creativity and collaboration to every project.…Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues. I prioritize clear communication, stay calm under pressure, and am committed to delivering an excellent passenger experience. I have worked as a Qatar Airways Customer Service Agent delivering exceptional service to hundreds of passengers per shift, and I have earlier experience as a waiter/cashier, focusing on hospitality, efficiency, and teamwork. I am also pursuing studies in audio-visual arts, including screenwriting and directing, which helps me bring creativity and collaboration to every project.

Available to hire

Hello, I am a customer-service focused professional with experience in airport operations, passenger handling, and resolving complex customer issues. I prioritize clear communication, stay calm under pressure, and am committed to delivering an excellent passenger experience.

I have worked as a Qatar Airways Customer Service Agent delivering exceptional service to hundreds of passengers per shift, and I have earlier experience as a waiter/cashier, focusing on hospitality, efficiency, and teamwork. I am also pursuing studies in audio-visual arts, including screenwriting and directing, which helps me bring creativity and collaboration to every project.

Skills

Script

Experience Level

Script

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Advanced

Work Experience

Customer Service Agent at Qatar Airways

September 20, 2023 - Present

Delivered exceptional customer service by assisting 300–500 passengers per shift with inquiries, special service needs, check-in procedures, and ensuring on-time, compliant boarding operations.

Waiter / Cashier at Saqifa Tea Room

January 20, 2023 - August 20, 2023

Warmly welcomed guests, managed reservations, guided seating, and efficiently took orders with accuracy and professionalism.