Poppy Mae Hood

Oversaw inventory management and store operations while providing exceptional online customer support, ensuring prompt and helpful responses. Managed the shipment of packages to maintain a seamless e-commerce experience. Worked effectively with team members to maintain in-store presentation, process deliveries efficiently, and support peak trading periods.

Managed all food preparation, crafted smoothies, juices, raw desserts, and smoothie bowls while ensuring high-quality standards. Provided excellent customer service, engaging with customers, taking orders, and creating a welcoming atmosphere. Oversaw inventory management, keeping stock organized and replenished for efficient daily operations. Trained and mentored staff to ensure excellent service.

Managed a boutique in Byron Bay, overseeing daily operations and ensuring a seamless customer experience. Streamlined inventory management and stock control, maintaining high store standards while mentoring staff to deliver exceptional service. Collaborated on social media content aligned with the brand’s aesthetic and voice.