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I'm a self-motivated and adaptable professional with experience in management, customer service, and creative fields. I bring strong leadership, problem-solving, and organizational skills, along with a background in content creation, social media strategy, and customer experience. Passionate about storytelling, sustainability, and artistic expression, I merge creativity with strategic thinking to deliver meaningful results. Always eager to learn, I am excited to apply my skills and expertise to your team.…I'm a self-motivated and adaptable professional with experience in management, customer service, and creative fields. I bring strong leadership, problem-solving, and organizational skills, along with a background in content creation, social media strategy, and customer experience. Passionate about storytelling, sustainability, and artistic expression, I merge creativity with strategic thinking to deliver meaningful results. Always eager to learn, I am excited to apply my skills and expertise to your team.

Poppy Mae Hood

Content Creator, Social Media Manager, Graphic Designer, +2

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I'm a self-motivated and adaptable professional with experience in management, customer service, and creative fields. I bring strong leadership, problem-solving, and organizational skills, along with a background in content creation, social media strategy, and customer experience. Passionate about storytelling, sustainability, and artistic expression, I merge creativity with strategic thinking to deliver meaningful results. Always eager to learn, I am excited to apply my skills and expertise to your team.…I'm a self-motivated and adaptable professional with experience in management, customer service, and creative fields. I bring strong leadership, problem-solving, and organizational skills, along with a background in content creation, social media strategy, and customer experience. Passionate about storytelling, sustainability, and artistic expression, I merge creativity with strategic thinking to deliver meaningful results. Always eager to learn, I am excited to apply my skills and expertise to your team.

Available to hire

I’m a self-motivated and adaptable professional with experience in management, customer service, and creative fields. I bring strong leadership, problem-solving, and organizational skills, along with a background in content creation, social media strategy, and customer experience.

Passionate about storytelling, sustainability, and artistic expression, I merge creativity with strategic thinking to deliver meaningful results. Always eager to learn, I am excited to apply my skills and expertise to your team.

Skills

Leadership

Photo

Copywriting

Experience Level

Leadership

Expert

Photo

Expert

Copywriting

Expert

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Freelance Content Creator & Social Media Manager at Self-Employed / Freelance

May 1, 2019 - Present

Developed and executed innovative social media strategies to expand brand presence and strengthen online identity. Created compelling visual and written content, including photography, videography, and graphic design, and managed multiple social media platforms to foster meaningful connections with audiences. Analyzed performance metrics and launched dynamic campaigns to drive growth and engagement.

Retail Supervisor, Customer Service Assistant & Warehouse Assistant at Arnhem Clothing

October 1, 2022 - April 1, 2023

Managed a boutique in Byron Bay, overseeing daily operations and ensuring a seamless customer experience. Streamlined inventory management and stock control, maintaining high store standards while mentoring staff to deliver exceptional service. Collaborated on social media content aligned with the brand’s aesthetic and voice.

Food Prep & Customer Service Assistant at The Salt Mill

June 1, 2023 - January 1, 2024

Managed all food preparation, crafted smoothies, juices, raw desserts, and smoothie bowls while ensuring high-quality standards. Provided excellent customer service, engaging with customers, taking orders, and creating a welcoming atmosphere. Oversaw inventory management, keeping stock organized and replenished for efficient daily operations. Trained and mentored staff to ensure excellent service.

Retail Assistant at Barefoot BLVD

June 1, 2023 - Present

Oversaw inventory management and store operations while providing exceptional online customer support, ensuring prompt and helpful responses. Managed the shipment of packages to maintain a seamless e-commerce experience. Worked effectively with team members to maintain in-store presentation, process deliveries efficiently, and support peak trading periods.