DH

Delisma Handy

Available to hire

Beyond support work, I’ve built strong teaching and hands-on technical skills—leading music and audio technology instruction while also running an on-demand hospitality service business.

About

Beyond support work, I’ve built strong teaching and hands-on technical skills—leading music and audio technology instruction while also running an on-demand hospitality service business. My background blends patience, conflict resolution, and technical literacy (including programming and audio/sound engineering knowledge), with a specialized understanding of ISA Insurance rules and OEP protocols.

  • 7 years' experience
  • Joined October 2026

Languages

  • EnglishAdvanced
  • FrenchAdvanced
  • Haitian; Haitian CreoleFluent

Industry experience

  • Education
  • Travel & Hospitality
  • Financial Services
  • Media & Entertainment

Work experience

Entrepreneur / Customer Experience Lead (Hospitality) · Self-EmployedJan 2023 – Present · 3 yrs 11 mos

Managed an on-demand service business handling customer inquiries, orders, and logistics. Resolved customer complaints with resilience to maintain a strong brand reputation and quality service. Kept detailed sales and client preference records to improve delivery efficiency and responsiveness. Worked in a high-interaction environment where clear communication and follow-through were essential for customer satisfaction.

Lead Instructor (Music & Audio Technology) · Education SectorJan 2019 – Jan 2023 · 4 yrs 1 mo

Instructed students in technical subjects including audio mixing and beat making, requiring clear explanation of complex processes. Adapted teaching approaches to different learning styles to support student progress and engagement. Managed classroom dynamics and administrative scheduling across multiple concurrent courses, ensuring smooth delivery of instruction and course organization.

Education

Philo completion (Secondary Education) · Nouveau Collège Du Nord2030 – 2026

Certifications and awards

Building Electricity and Sound Engineering (Specialized Studies)2030 – 2026
Comprehensive study of ISA Insurance rules and OEP procedures2030 – 2026

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