I'm a multilingual customer support and virtual assistant professional with over 10 years of experience in client interactions, database management, and administrative support. I excel at problem solving, project coordination, and clear communication in English, French, and Spanish, and I enjoy helping teams stay organized and on track.

Maria Magdalena Fulga

I'm a multilingual customer support and virtual assistant professional with over 10 years of experience in client interactions, database management, and administrative support. I excel at problem solving, project coordination, and clear communication in English, French, and Spanish, and I enjoy helping teams stay organized and on track.

Available to hire

I’m a multilingual customer support and virtual assistant professional with over 10 years of experience in client interactions, database management, and administrative support.

I excel at problem solving, project coordination, and clear communication in English, French, and Spanish, and I enjoy helping teams stay organized and on track.

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced
French
Advanced
Spanish; Castilian
Advanced
Italian
Advanced

Work Experience

Team Leader for Technical Projects at Upwork - Multiple Project Based Jobs
January 1, 2011 - December 31, 2012
Led teams on freelance technical projects for international clients (Brothers and Lidl), coordinating tasks and delivering results.
Team Leader for Specific Technical Project at S.C. Loginets SRL
January 1, 2011 - December 31, 2012
Led a technical project for partners such as Brothers and Lidl; coordinated team activities and ensured project milestones were met.
Virtual Assistant at Upwork / Self-employed
January 1, 2011 - December 31, 2012
Remote multilingual assistant providing customer support, data entry, CRM usage (Zendesk), and administrative support; performed problem solving, project coordination, and multilingual communication.
Sound Assistant at Castel Film & BBC Production
January 1, 2009 - December 31, 2010
Continued sound department duties across multiple film projects; collaboration with production teams.
Hospitality/Media Staff at Propictures; Castel Film & BBC Production
January 1, 2007 - December 31, 2009
Seasonal hospitality and media support roles, including summers in France and Spain, providing coordination and guest services support.
Amazon Customer Service - Data Base Administration at Amazon
January 1, 2007 - December 31, 2009
Customer service with data base administration; multilingual support (English, French, Spanish, Italian) and involvement in virtual assistance, social media management, data entry, and translation projects.
Sound Assistant at Castel Film & BBC Production
January 1, 2005 - December 31, 2007
Sound department support for film productions; contributed to on-set audio capture and post-production coordination.
Team Leader for specific technical project at S.C. Loginets S.R.L.
January 1, 2002 - December 31, 2004
Led a team on a specific technical project for clients Brothers and Lidl, coordinating tasks, timelines and deliverables.

Education

Engineer at Politehnica University of Bucharest
January 1, 1998 - December 31, 2003
Engineer at University of Politehnica Bucharest, Faculty of Electronics, Telecommunications and Information Technology
January 1, 1998 - January 1, 2003

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Media & Entertainment, Software & Internet