Experience Level
Work Experience
Customer Success Manager at OnShift
July 1, 2018 - May 1, 2024Managed a book of business totaling 300+ customers to drive product implementation and adoption. Collaborated with cross-functional teams to encourage expansion and growth in accounts.
Client Success Manager at Kaplan
April 1, 2025 - PresentRemote client success manager responsible for maintaining client health to ensure renewals, forecasting monthly revenue, and fostering strong cross-functional partnerships to deliver a positive client experience for a book of business over $1M in revenue.
Education
Bachelor of Arts at Wittenberg University
January 1, 2011 - January 1, 2015Qualifications
Industry Experience
Software & Internet, Professional Services
Experience Level
Hire a Studio Manager
We have the best studio manager experts on Twine. Hire a studio manager in Cleveland today.