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I am Maha H. Alnafisah, a customer service and cinema operations professional based in Riyadh. I have spent my career delivering excellent guest experiences across hospitality, aviation, and entertainment, with a focus on leadership, teamwork, and operational excellence. I am passionate about learning and growing every day, mentoring teams, and driving results that improve service standards and profitability. I thrive in dynamic environments and enjoy turning challenges into opportunities for guests and colleagues alike.…I am Maha H. Alnafisah, a customer service and cinema operations professional based in Riyadh. I have spent my career delivering excellent guest experiences across hospitality, aviation, and entertainment, with a focus on leadership, teamwork, and operational excellence. I am passionate about learning and growing every day, mentoring teams, and driving results that improve service standards and profitability. I thrive in dynamic environments and enjoy turning challenges into opportunities for guests and colleagues alike.

Maha H. Alnafisah

Camera Operator, Cinematographer, Film Director, +2

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I am Maha H. Alnafisah, a customer service and cinema operations professional based in Riyadh. I have spent my career delivering excellent guest experiences across hospitality, aviation, and entertainment, with a focus on leadership, teamwork, and operational excellence. I am passionate about learning and growing every day, mentoring teams, and driving results that improve service standards and profitability. I thrive in dynamic environments and enjoy turning challenges into opportunities for guests and colleagues alike.…I am Maha H. Alnafisah, a customer service and cinema operations professional based in Riyadh. I have spent my career delivering excellent guest experiences across hospitality, aviation, and entertainment, with a focus on leadership, teamwork, and operational excellence. I am passionate about learning and growing every day, mentoring teams, and driving results that improve service standards and profitability. I thrive in dynamic environments and enjoy turning challenges into opportunities for guests and colleagues alike.

Available to hire

I am Maha H. Alnafisah, a customer service and cinema operations professional based in Riyadh. I have spent my career delivering excellent guest experiences across hospitality, aviation, and entertainment, with a focus on leadership, teamwork, and operational excellence.

I am passionate about learning and growing every day, mentoring teams, and driving results that improve service standards and profitability. I thrive in dynamic environments and enjoy turning challenges into opportunities for guests and colleagues alike.

Language

English

Fluent

Arabic

Fluent

Work Experience

Customer Service Supervisor at Riyadh Metro

January 1, 2024 - November 28, 2025

Supervised teams across city-wide stations, ensured smooth daily operations; conducted on-site training, coordinated safety drills, and promptly resolved issues to meet service standards.

Customer Service Agent at Saudi Ground Services (King Khaled International Airport)

December 1, 2023 - December 1, 2023

Operated at international airport in Riyadh with SAUDIA Airlines, Flynas, Flyadeal.

Cinema Manager at AMC Cinemas

November 1, 2021 - November 1, 2021

Cinema manager for AMC branches; oversaw crew, administrative duties, food & beverage, and auditorium operations; ensured guest enjoyment while promoting profitability.

Administrator at AlZahid Machinery Company

March 1, 2020 - March 1, 2020

Administrative duties; supported office operations.

Airport Officer at Saudi Customs – King Khaled International Airport

July 1, 2019 - July 1, 2019

Handled airport-related operations and procedures.