Maher Mousa

Available to hire

I am a highly accomplished marketing leader with over 16 years of experience in the telecommunications sector.

About

I am a highly accomplished marketing leader with over 16 years of experience in the telecommunications sector. I specialize in leveraging data-driven strategies to build strong brand-customer connections and optimize market performance. With an MBA and Google certifications in Digital Marketing & Analytics, I have a proven track record in launching successful campaigns, optimizing customer journeys, and leading high-performing teams.

I am passionate about transforming market insights into tangible growth through innovative service offerings and targeted marketing initiatives. My skills blend analytical data interpretation with compelling storytelling, and I thrive on mentoring teams to achieve excellence and drive business results.

  • 16 years' experience
  • Joined May 2025

Industry experience

  • Telecommunications
  • Media & Entertainment
  • Software & Internet

Work experience· 15 roles

Services Marketing Specialist · Syriatel Mobile TelecommunicationJun 2021 – Feb 2025 · 3 yrs 9 mos

Spearheaded the design and development of new service features, offers, and applications based on customer behavior and market trend analysis, driving revenue growth and market penetration. Conducted comprehensive market research and collaborated cross-functionally with sales, product development, and IT teams to align marketing strategies with business goals. Managed end-to-end marketing campaigns resulting in a 15% increase in customer acquisition within the first year. Delivered presentations and reports to senior stakeholders and maintained strong relationships with external and internal stakeholders. Optimized vendor relationships and budgets while mentoring team members to foster innovation and team dynamics.

Services Marketing Specialist · Syriatel Mobile TelecommunicationJun 2021 – Feb 2025 · 3 yrs 9 mos

Spearheaded the design and development of new service features, offers, and applications, alongside enhancing existing ones, by analyzing customer behavior and market trends. Achieved corporate objectives for revenue growth and market penetration. Conducted comprehensive market research and competitive analysis, leading to the successful launch of 3 new service packages. Collaborated cross-functionally with sales, product development, and IT teams to align marketing strategies with business goals, ensuring seamless execution. Managed end-to-end marketing campaigns, resulting in a 15% increase in customer acquisition. Delivered presentations and reports to senior stakeholders with actionable recommendations. Cultivated relationships with external stakeholders to enhance brand reputation. Managed vendor relationships, optimized contracts within budget. Mentored team members to foster innovation and professional growth.

Services Marketing Specialist · Syriatel Mobile TelecommunicationJun 2021 – Feb 2025 · 3 yrs 9 mos

Spearheaded the design and development of new service features, offers, and applications, alongside enhancing existing ones, based on in-depth customer behavior and market trend analysis, consistently achieving corporate objectives for revenue growth and market penetration. Conducted comprehensive market research and competitive analysis to identify customer needs, preferences, and emerging trends, leading to the successful launch of 3 new service packages specifically tailored to target demographics. Collaborated cross-functionally with sales, product development, and IT teams to align marketing strategies with overarching business goals, ensuring seamless execution and market readiness. Managed end-to-end marketing campaigns from concept development to execution, resulting in a 15% increase in customer acquisition within the first year. Developed and delivered presentations and reports to senior stakeholders with actionable recommendations. Cultivated relationships with external stak

Marketing Executive · SAWA ISPNov 2016 – Dec 2020 · 4 yrs 2 mos
Marketing Executive · SAWA ISPNov 2016 – Dec 2020 · 4 yrs 2 mos
Marketing Executive · SAWA ISPNov 2016 – Dec 2020 · 4 yrs 2 mos
Customer Service Quality Monitoring Supervisor · SAWA ISPJan 2013 – Oct 2016 · 3 yrs 10 mos
Customer Service Quality Monitoring Supervisor · SAWA ISPJan 2013 – Oct 2016 · 3 yrs 10 mos

Education· 8

Master of Business Administration · Syrian Virtual Unvirsity2022 – 2024
Bachelor in Mass Media and communication · Damascus University2008 – 2018
Master of Business Administration · Syrian Virtual University (SVU)2021 – 2024
Bachelor Degree · Damascus University2018

Certifications and awards· 22

google analytics2024 – 2025
Digital Marketing & E-commerce Professional Certificate2025
People and Soft Skills for Professional and Personal Success2025
Google Analytics Course2024

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