I'm Lixmaanraj, a dedicated telemarketer with a proven track record in customer service and sales, known for turning inquiries into opportunities and communicating product details clearly. I thrive in fast-paced environments, adapt to shifting workloads, and enjoy supporting teams to ensure smooth operations. I'm eager to contribute my communication, marketing, and administrative skills to a dynamic organization.

Lixmaanraj

I'm Lixmaanraj, a dedicated telemarketer with a proven track record in customer service and sales, known for turning inquiries into opportunities and communicating product details clearly. I thrive in fast-paced environments, adapt to shifting workloads, and enjoy supporting teams to ensure smooth operations. I'm eager to contribute my communication, marketing, and administrative skills to a dynamic organization.

Available to hire

I’m Lixmaanraj, a dedicated telemarketer with a proven track record in customer service and sales, known for turning inquiries into opportunities and communicating product details clearly. I thrive in fast-paced environments, adapt to shifting workloads, and enjoy supporting teams to ensure smooth operations. I’m eager to contribute my communication, marketing, and administrative skills to a dynamic organization.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Advanced

Work Experience

Retail & Corporate Sales Admin (Customer Service cum Telemarketer) at MKAZ Car Rental Travel Network Sdn Bhd
May 1, 2023 - October 28, 2025
Respond to customer inquiries via WhatsApp, Facebook, Messenger, Instagram, Telegram, Tawk To, Google Business, and email. Handle high call volumes during peak hours with a full conversation completion rate. Engage with 50–80 customers daily, upselling services such as insurance coverage, smart tag/toll cards, NFC cards, child seats, and more. Support operational teams during manpower shortages, including vehicle pickup/return tasks. Work in rotational shifts, including nights and after midnight, under high-pressure conditions. Perform basic accounting tasks using software systems to assist customers.
Telemarketer Executive at Asia Online Publishing Group (AOPG)
April 1, 2023 - April 1, 2023
Conduct 100+ calls daily to potential clients in Malaysia, Singapore, Indonesia, and the Philippines. Schedule appointments for sales consultants and follow up on leads. Achieved an average of 40 leads monthly, qualifying for quarterly performance incentives. Prepared daily End-of-Day (EOD) call reports.
Data Entry cum Sales Advisor at Boon Hua Motors Sdn Bhd
March 1, 2021 - March 1, 2021
Sold motorcycles from brands such as Modenas, Yamaha, and Honda via online ads and walk-ins. Assisted customers with PUSPAKOM inspections and documentation. Performed accurate data entry, created spreadsheets, and conducted regular backups.
Telemarketer at AIG Insurance
November 1, 2020 - November 1, 2020
Managed inbound and outbound calls using scripts to promote products and services. Recorded customer data accurately and addressed complaints professionally. Met sales quotas and maintained records of calls and outcomes.
Storekeeper at 99 Speedmart Sdn Bhd
November 1, 2019 - November 1, 2019
Managed store inventory, cashier duties, and stock replenishment.
Promoter at MR DIY AEON
August 1, 2019 - August 1, 2019
Assisted customers in locating items, maintained stocked shelves, and managed product displays.
Supervisor at Subway South City Plaza (Red Fiesta Sdn Bhd)
March 1, 2019 - March 1, 2019
Recruited, trained, and supervised staff. Managed schedules, inventory, hygiene compliance, and customer feedback resolution.
Waiter at Old Town White Coffee
August 1, 2014 - August 1, 2014
Provided menu guidance, took orders, served food/beverages, and maintained cleanliness.

Education

Diploma in Electrical & Electronics Engineering at Asian Pacific University
January 1, 2014 - January 1, 2015
SPM at St. Michael’s Institution
January 1, 2009 - January 1, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Financial Services, Transportation & Logistics, Professional Services