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I am a psychology graduate with hands-on experience in customer service, sales, and administration. I excel at building rapport, managing stakeholder relationships, and driving CRM-based outreach, supported by my studies in psychology and experience in university marketing and student engagement. I thrive in fast-paced environments, leveraging digital platforms and social media to support campaigns and convert interactions into meaningful outcomes. I am motivated by collaboration, targets, and continuous learning.…I am a psychology graduate with hands-on experience in customer service, sales, and administration. I excel at building rapport, managing stakeholder relationships, and driving CRM-based outreach, supported by my studies in psychology and experience in university marketing and student engagement. I thrive in fast-paced environments, leveraging digital platforms and social media to support campaigns and convert interactions into meaningful outcomes. I am motivated by collaboration, targets, and continuous learning.

Mahum Raja

Marketing Strategist, Content Creator, Growth Marketer, +2

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I am a psychology graduate with hands-on experience in customer service, sales, and administration. I excel at building rapport, managing stakeholder relationships, and driving CRM-based outreach, supported by my studies in psychology and experience in university marketing and student engagement. I thrive in fast-paced environments, leveraging digital platforms and social media to support campaigns and convert interactions into meaningful outcomes. I am motivated by collaboration, targets, and continuous learning.…I am a psychology graduate with hands-on experience in customer service, sales, and administration. I excel at building rapport, managing stakeholder relationships, and driving CRM-based outreach, supported by my studies in psychology and experience in university marketing and student engagement. I thrive in fast-paced environments, leveraging digital platforms and social media to support campaigns and convert interactions into meaningful outcomes. I am motivated by collaboration, targets, and continuous learning.

Available to hire

I am a psychology graduate with hands-on experience in customer service, sales, and administration. I excel at building rapport, managing stakeholder relationships, and driving CRM-based outreach, supported by my studies in psychology and experience in university marketing and student engagement.

I thrive in fast-paced environments, leveraging digital platforms and social media to support campaigns and convert interactions into meaningful outcomes. I am motivated by collaboration, targets, and continuous learning.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Sales & Marketing Executive at CODE Student Accommodation

November 1, 2025 - Present

Managed day-to-day interactions with prospective and current residents, delivering high-quality service; built strong relationships; supported marketing campaigns via social media; collaborated with team to meet targets; maintained accurate records of bookings, enquiries, and payments using internal systems.

Student Fundraising Telephone Caller at University of Leicester

October 1, 2024 - December 1, 2024

Contacted alumni and supporters to promote university fundraising initiatives; resolved queries; handled personal data with discretion; adapted tone for diverse audiences; consistently met daily call and fundraising targets in a high-pressure environment; developed resilience and objection-handling skills.

Marketing Student Ambassador at University of Leicester

August 1, 2024 - July 1, 2025

Supported development and delivery of university marketing materials; engaged with prospective students through open days and online platforms; contributed to campaign planning and feedback on branding and messaging; participated in photoshoots for marketing purposes.

Sales Associate at River Island

October 1, 2023 - March 1, 2024

Assisted a diverse customer base with purchases, returns, and product queries in a fast-paced retail setting; collaborated with team to maintain smooth operations during busy trading periods.

Customer Service & Bartender at Chai Green

January 1, 2021 - January 1, 2022

Provided frontline customer service in a busy environment; handled orders and payments; maintained high standards of service and teamwork during shifts.