Mahum Raja
I am a psychology graduate with hands-on experience in customer service, sales, and administration.
About
I am a psychology graduate with hands-on experience in customer service, sales, and administration. I excel at building rapport, managing stakeholder relationships, and driving CRM-based outreach, supported by my studies in psychology and experience in university marketing and student engagement.
I thrive in fast-paced environments, leveraging digital platforms and social media to support campaigns and convert interactions into meaningful outcomes. I am motivated by collaboration, targets, and continuous learning.
- 3 years' experience
- Joined May 2026
Languages
- EnglishFluent
Industry experience
- Education
- Retail
- Professional Services
- Media & Entertainment
More experts in Birmingham, United Kingdom
Work experience· 5 roles
Managed day-to-day interactions with prospective and current residents, delivering high-quality service; built strong relationships; supported marketing campaigns via social media; collaborated with team to meet targets; maintained accurate records of bookings, enquiries, and payments using internal systems.
Contacted alumni and supporters to promote university fundraising initiatives; resolved queries; handled personal data with discretion; adapted tone for diverse audiences; consistently met daily call and fundraising targets in a high-pressure environment; developed resilience and objection-handling skills.
Supported development and delivery of university marketing materials; engaged with prospective students through open days and online platforms; contributed to campaign planning and feedback on branding and messaging; participated in photoshoots for marketing purposes.
Education
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