Mai Youssef
I am a dynamic and customer-focused Interior Designer and Prestart Consultant with over 8 years of experience in interior design, client consultation, and project coordination across residential and commercial sectors.
About
I am a dynamic and customer-focused Interior Designer and Prestart Consultant with over 8 years of experience in interior design, client consultation, and project coordination across residential and commercial sectors. I excel at coordinating between design, drafting, and construction teams to ensure accuracy, compliance, and client satisfaction. My expertise includes 2D/3D design documentation, colour and finish selections, and end-to-end project coordination to deliver concepts from idea to completion.
Most recently, I worked as a Sales and Member Specialist at RAC WA, where I built expertise in roadside assistance, motor insurance, and finance—demonstrating strong communication, service excellence, and accuracy under pressure. I bring international design knowledge, client service, and meticulous administrative skills to every project, and I am seeking a Design Consultant or customer-facing coordination role that blends design excellence with client engagement.
- 11 years' experience
- Joined November 2025
Skills· 8
Languages
- EnglishFluent
- FrenchAdvanced
- ArabicFluent
Industry experience
- Education
- Professional Services
- Media & Entertainment
- Real Estate & Construction
- Other
Work experience· 4 roles
Delivered high-quality customer service specialising in roadside assistance, motor insurance, and finance products. Met and exceeded sales and service KPIs through strong interpersonal and problem-solving skills. Guided members through product options, payments, and policy management while ensuring compliance with RAC standards. Passed probation with high customer satisfaction and quality standards. Handled enquiries, payments, and policy updates with accuracy and efficiency.
Delivered modules on design documentation, project management, and material specification. Guided students through technical drawing interpretation, spatial awareness, and client interaction skills, and real-world project simulations. Coordinated workshops on sustainable material selection and cost-efficient design. Supervised senior design projects from concept to presentation, guiding students in professional design standards. Integrated AutoCAD, SketchUp, and 3ds Max into coursework, fostering digital fluency.
Oversaw documentation and quality control across multiple design and construction-related programs. Ensured accuracy and compliance in course and project documentation for external audits. Ensured compliance with national education standards and industry best practices. Conducted workshops on learning outcomes, creative process assessment, and continuous improvement.
Education
Certifications and awards
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