Available to hire
I am a motivated and reliable person who enjoys working with people. I’m looking for a position where I can use my skills in customer service, communication, and teamwork. I adapt quickly, stay positive, and always do my best to provide great service and contribute to the team’s success.
With experience in call centers and managing social media content, I have developed strong communication and interpersonal skills. I am flexible, hardworking, and eager to grow professionally while delivering excellent results for my team and clients.
Language
French
Fluent
English
Advanced
Arabic
Fluent
Work Experience
Hairdressing Freelance
January 1, 2024 - PresentWelcomed and assisted clients. Performed haircuts, blow-drying, and styling.
Call Center Agent at Majorelle
December 31, 2024 - July 23, 2025Assisted French-speaking clients with inquiries in a professional and friendly manner. Managed calls related to energy checks and guided customers through procedures. Promoted eco-friendly products and scheduled client appointments. Provided clear information on health insurance and maintained accurate records.
Call Center Agent at Intelcia
December 31, 2023 - July 23, 2025Promoted and sold prepaid SIM cards, top-up offers, and subscription plans to French-speaking customers. Developed strong communication and persuasion skills through daily outbound sales calls. Identified customer needs and offered tailored telecom solutions. Met and exceeded weekly sales targets in a fast-paced environment.
Community Manager Freelance at Maverick Coaching & ABT.Fitness & Paint.And.Drink
December 31, 2023 - July 23, 2025Managed and developed the coach’s online presence across multiple social media platforms. Created and published engaging visual and written content tailored to the audience. Responded to client inquiries and scheduled appointments in a timely and professional manner. Collaborated weekly with the media team including photographers and videographers to plan and produce new marketing materials. Contributed to team meetings and helped shape content strategies to increase reach and engagement.
Education
Qualifications
High School Diploma
January 1, 2021 - December 31, 2021Professional Hairdressing Certificate
January 1, 2024 - December 31, 2024Industry Experience
Telecommunications, Retail, Media & Entertainment, Professional Services, Healthcare
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