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I’m a HubSpot-certified digital marketing strategist helping brands grow through smarter content, better SEO, and campaigns that actually convert. I’ve run real-world promotions in the banking space, driven user adoption, and optimized customer journeys across digital touchpoints. I don’t guess — I test, track, and build with intent. If you want content that ranks, funnels that sell, and marketing that works, I’m your guy.…I’m a HubSpot-certified digital marketing strategist helping brands grow through smarter content, better SEO, and campaigns that actually convert. I’ve run real-world promotions in the banking space, driven user adoption, and optimized customer journeys across digital touchpoints. I don’t guess — I test, track, and build with intent. If you want content that ranks, funnels that sell, and marketing that works, I’m your guy.

Duncan Makoyo

Digital Marketer, AI Prompt Engineer, Marketing Strategist, +2

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I’m a HubSpot-certified digital marketing strategist helping brands grow through smarter content, better SEO, and campaigns that actually convert. I’ve run real-world promotions in the banking space, driven user adoption, and optimized customer journeys across digital touchpoints. I don’t guess — I test, track, and build with intent. If you want content that ranks, funnels that sell, and marketing that works, I’m your guy.…I’m a HubSpot-certified digital marketing strategist helping brands grow through smarter content, better SEO, and campaigns that actually convert. I’ve run real-world promotions in the banking space, driven user adoption, and optimized customer journeys across digital touchpoints. I don’t guess — I test, track, and build with intent. If you want content that ranks, funnels that sell, and marketing that works, I’m your guy.

Available to hire

I’m a HubSpot-certified digital marketing strategist helping brands grow through smarter content, better SEO, and campaigns that actually convert. I’ve run real-world promotions in the banking space, driven user adoption, and optimized customer journeys across digital touchpoints. I don’t guess — I test, track, and build with intent. If you want content that ranks, funnels that sell, and marketing that works, I’m your guy.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Swahili

Fluent

Work Experience

Relationship Officer-Teller at Equity bank Kenya Limited

February 14, 2024 - July 31, 2024

Key Responsibilities: Handled 150+ daily customer transactions, including deposits, withdrawals, and payments, with 98%+ accuracy. Maintained and balanced cash drawer daily, reducing discrepancies by 15%. Delivered high-quality customer service—resolved inquiries and issues, contributing to a 15% increase in customer satisfaction. Promoted bank products (loans, savings, debit cards), driving a 10% boost in product uptake. Ensured full compliance with financial policies, KYC, and transaction protocols. Participated in a community financial literacy event that attracted 200+ attendees, strengthening local outreach. Collaborated with team members to support branch operations and uphold service standards.

Marketing Officer at Equity Bank Kenya

January 1, 2025 - June 25, 2025

Working in the digital team, I lead marketing efforts for mobile banking tools (USSD, apps, chatbots). I create campaigns, write content, analyze performance data, and work with teams across departments to make sure every campaign hits with purpose. Ran targeted digital campaigns that boosted product engagement. Analyzed key metrics (downloads, chatbot usage, transactions). Supported content planning and campaign rollout across multiple channels. Focused on clear messaging and audience-specific delivery.

Bank Teller at Equity Bank Kenya

January 1, 2024 - August 31, 2024

Handled daily transactions with high accuracy while promoting financial products to walk-in customers. Helped organize a successful community literacy event and built a solid understanding of customer needs, which feeds directly into my marketing work today.

Education

Bachelor of Science in Computer Science at Kisii University

September 1, 2024 - December 20, 2028

Studying Computer Science at Kisii University, focusing on software development, algorithms, data structures, and emerging tech like AI. Building practical skills in coding, problem-solving, and system design to create real-world tech solutions. Currently in progress, passionate about innovation and digital impact. Ask ChatGPT