Available to hire
I am a results-driven professional with over 6 years of experience in team leadership, insurance business development, digital service delivery, and government project execution. I have specialized in onboarding and training partners, managing large networks of Village Level Entrepreneurs, and driving revenue growth through stakeholder coordination. I’ve contributed to national initiatives such as Digital India and the 7th Economic Census while building strong cross-functional collaborations across private and public sectors.
I thrive in dynamic, mission-driven environments where I can apply my strengths in program management, data analysis, and capacity building to deliver measurable outcomes. Based in Guwahati, Assam, I aim to leverage my experience with government bodies, CSC networks, and financial services partners to enhance service delivery and expand inclusive access to digital and insurance services.
Experience Level
Language
English
Fluent
Hindi
Advanced
Assamese
Fluent
Work Experience
Relationship Manager at Policybazar.com
February 1, 2025 - November 27, 2025Team Building; Onboarding New Partners & Providing Training for them. Handle complaints from partners & Work on Resolving those issue.
Senior Executive at Chola MS General Insurance
September 1, 2024 - September 1, 2024Looking After the Motor insurance for nine districts of upper Assam. To visit & tie up with the Insurance agents to increase the Insurance business from the CSC channel. Identifying and nurturing Village Level Entrepreneurs, support them to grow in Insurance Business. Have handled 400+ VLE Level Entrepreneurs from nine District and provided training of insurance Business.
Deputy Manager at Religare E-Governance Services India Limited
May 1, 2024 - May 1, 2024Team Building; GI & LI Business; AEPS; MATM.
State Executive at CSC E-Governance Services India Limited
December 1, 2023 - December 1, 2023Worked as Insurance State SPOC for the State. Looking after the Life Insurance, General Insurance & NPS business for the state of Assam. Worked as State SPOC for the 7th Economic Census. Coordination with various Government Stakeholders to implement Digital India Initiatives under the supervision of District e-Governance Society. Coordination with private bank (HDFC & AXIS) for Financial Inclusion Development Initiatives of CSC - SPV. Field visits to the entire State Common Service Centers (CSC) and support & training to the Village Level Entrepreneurs (VLE) to educate the G2C, B2C & other services and distributed the target to the VLEs as per GP wise. Data Management & analysis of Entire state. Worked at Manipur Secretariat for three months for Completion of 7th Economic Census of Manipur State
Relationship Manager at Policybazaar.com
February 1, 2025 - December 1, 2025Built and led high-performing teams focused on partner acquisition and retention, expanding network coverage across key regions. Onboarded 50+ new partners within the first 10 months and delivered comprehensive training programs that improved platform adoption by 40%. Resolved 200+ partner complaints with a 95% satisfaction rate, reducing escalations and strengthening long-term relationships through proactive issue resolution. Analyzed partner performance metrics and implemented targeted strategies, contributing to a 25% increase in active partnerships and transaction volume.
Deputy Manager at Religare E-Governance Services India Limited
December 1, 2023 - May 1, 2024Led team building for GI, LI, AEPS, and MATM operations; assembled a 20-member team that delivered 120% of quarterly targets. Drove general and life insurance business growth, facilitating 5,000+ transactions and contributing to a 28% increase in service uptake. Rolled out AEPS and Micro ATM services across multiple centres, enabling financial inclusion for 10,000+ rural customers within 6 months. Developed and executed training programs that enhanced team efficiency, reducing operational errors by 50%.
State Executive at CSC E-Governance Services India Limited
June 1, 2019 - December 1, 2023State SPOC for Life Insurance, General Insurance, and NPS, overseeing operations that generated over INR 30 crore in annual premium across Assam, driving insurance penetration in rural areas. Led the successful completion of the 7th Economic Census as State SPOC, coordinating data collection across 27 districts with 99% accuracy and on-time delivery. Spearheaded the establishment of AADHAAR SEWA KENDRAs (ASK) in every Panchayat and Block across 27 districts of Assam for seamless AADHAAR implementation. Collaborated with government bodies and private banks to implement Digital India initiatives, resulting in the activation of 2,500+ new CSCs. Conducted statewide field visits and trained 5,000+ VLEs on G2C and B2C services, achieving an 85% target fulfilment rate on Gram Panchayat-wise allocations. Managed statewide data analysis and reporting, generating insights that improved service delivery and increased overall transaction volume by 60% over 4 years. Supported Manipur's 7th Economic
Education
Bachelor of Computer Application at J.B College, Dibrugarh University
January 1, 2014 - November 27, 2025Higher Secondary at Bahona College, Jorhat
January 1, 2010 - November 27, 2025HSLC at Bhogpur Satra B.K.D High School, Majuli
January 1, 2008 - November 27, 2025Bachelor of Computer Application (BCA) at J.B. College, Dibrugarh University
January 11, 2030 - January 1, 2014Higher Secondary (HSSLC) at Bahona College, Jorhat – Assam Higher Secondary Education Council
January 11, 2030 - January 1, 2010High School Leaving Certificate (HSLC) at Bhogpur Satra B.K.D. High School, Majuli – Secondary Education Board of Assam
January 11, 2030 - January 1, 2008Qualifications
Industry Experience
Government, Financial Services, Professional Services, Education, Software & Internet
Experience Level
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