A proactive Business Administration graduate with over two years of experience in social media content creation and digital strategy. My background includes building and leading digital campaigns that use high-impact visuals and powerful messaging to engage audiences and generate leads. I am experienced in creating and managing content calendars, analyzing key metrics, and growing audiences on platforms like TikTok, Instagram, and Facebook. I am committed to using my skills in data analysis and creative content to achieve business goals. My core competencies include but not limited to; strategic thinking, content creation, audience engagement, digital advertising, data analysis, performance reporting, photography, videography, video editing and cross-functional collaborations.

Mapalo Mwewa

A proactive Business Administration graduate with over two years of experience in social media content creation and digital strategy. My background includes building and leading digital campaigns that use high-impact visuals and powerful messaging to engage audiences and generate leads. I am experienced in creating and managing content calendars, analyzing key metrics, and growing audiences on platforms like TikTok, Instagram, and Facebook. I am committed to using my skills in data analysis and creative content to achieve business goals. My core competencies include but not limited to; strategic thinking, content creation, audience engagement, digital advertising, data analysis, performance reporting, photography, videography, video editing and cross-functional collaborations.

Available to hire

A proactive Business Administration graduate with over two years of experience in social media content
creation and digital strategy. My background includes building and leading digital campaigns that use
high-impact visuals and powerful messaging to engage audiences and generate leads. I am experienced in
creating and managing content calendars, analyzing key metrics, and growing audiences on platforms like
TikTok, Instagram, and Facebook. I am committed to using my skills in data analysis and creative content
to achieve business goals. My core competencies include but not limited to; strategic thinking, content creation, audience engagement, digital advertising, data analysis, performance reporting, photography, videography, video editing and cross-functional collaborations.

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Language

Work Experience

Senior Back Office Assistant at Bayport Financial Services
February 1, 2025 - Present
Processed client money moves with a focus on accuracy, performing daily reconciliations. Streamlined EFT payment processes to improve speed and reliability month over month. Conducted daily account verifications to resolve discrepancies in financial records. Collaborated with compliance teams to resolve unusual money movements promptly and in accordance with policies.
Intern at Bayport Financial Services
January 1, 2025 - September 26, 2025
Helped process client money moves, maintaining accuracy and adherence to requirements. Supported EFT flow management, helping operations run faster and on schedule. Assisted with daily account checks to ensure error-free financial reports.
International Student Advisor at Study Connect International
May 1, 2024 - September 26, 2025
Created and managed social media content plans for TikTok, Instagram, and Facebook. Crafted informative, trustworthy, and persuasive digital content with high-impact visuals. Increased organic follower engagement and boosted lead generation consistently. Conducted market research to identify strategic opportunities. Maintained brand consistency through storytelling. Developed and edited engaging videos. Analyzed trends and engaged with the community across platforms.

Education

Bachelor of Business Administration (Merit) at Lovely Professional University, India
January 11, 2030 - January 1, 2022
Secondary School Certificate at Mubuyu Christian Academy, Zambia
January 11, 2030 - January 1, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Education, Software & Internet, Financial Services

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