Amarachi Nelson

Closes multiple deals per week for a coaching business while maintaining about a 30% close rate across booked discovery calls. Leads discovery calls to uncover prospect needs, handle real-time objections, and guide qualified leads through negotiation to close. Owns the end-to-end closing cycle including follow-up and payment processing, walking clients through payment steps to reduce drop-off. Provides lightweight onboarding immediately after closing to help clients start strong and improve early retention.

Conducts 12–16 daily discovery conversations (20–25 minutes) to evaluate prospect fit, motivation, and financial readiness before handoff to closers. Increases show-up rates from 60% to 78% using personalized pre-call reminders via email and text. Executes targeted outbound and inbound outreach via LinkedIn and Instagram DMs to generate interest and drive qualified leads into the funnel. Logs detailed call notes and daily activity summaries in GoHighLevel to maintain pipeline visibility and support team reporting.

Manages 50–70 outbound DM conversations daily across LinkedIn, Instagram, and Facebook, booking 6–10 qualified therapy discovery calls per day. Handles objections related to cost and confidentiality with empathy while maintaining lead momentum and calendar booking consistency. Tracks conversion metrics and lead quality in HubSpot CRM and delivers weekly reports to refine outreach templates and improve booking efficiency. Responds to inquiries across phone, email, and chat with fast response times to reduce lead drop-off.